Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities:
Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Benefit package: private medical care, sports cards or lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Skills Required:
Proficiency in English & German (minimum B2 level) Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.
We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Aug 15, 2018
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities:
Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Benefit package: private medical care, sports cards or lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Skills Required:
Proficiency in English & German (minimum B2 level) Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.
We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Job Description/Purpose:
Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities:
Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Russian (or Slovenian) & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Aug 15, 2018
Full time
Job Description/Purpose:
Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities:
Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Russian (or Slovenian) & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.
Key accountabilities:
Responsibility for solution ownership and solution architecture within project delivery Own, develop and implement the strategy and technical roadmap for Workplace service transformation. Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT) Client Deployment and Lifecycle management Inventory Management Software Deployment and patch management Desktop Client and application virtualisation Client data backup technologies Client security technologies Microsoft Active Directory (conceptual), DNS DHCP Office productivity applications Client hardware and peripherals (x86) – from both technical architecture and procurement viewpoints Client operating systems– both technical & licensing Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)
Aug 15, 2018
Full time
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.
Key accountabilities:
Responsibility for solution ownership and solution architecture within project delivery Own, develop and implement the strategy and technical roadmap for Workplace service transformation. Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT) Client Deployment and Lifecycle management Inventory Management Software Deployment and patch management Desktop Client and application virtualisation Client data backup technologies Client security technologies Microsoft Active Directory (conceptual), DNS DHCP Office productivity applications Client hardware and peripherals (x86) – from both technical architecture and procurement viewpoints Client operating systems– both technical & licensing Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)
Role and responsibility: Job purpose is to work within Development Team located in Lodz. You will be involved in development process and maintaining functionalities dedicated to FUJITSU Server PRIMERGY. You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department . Tasks and responsibilities: Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Good knowledge of Java or C++ backed by few years of commercial programming experience Knowledge of architecture concepts is an asset Knowledge of REST-API , webservices is treated as a desired asset Knowledge of Databases and Operating Systems is an asset Knowledge of the second langugage (C++ or Java) is treated as an asset Knowledge of Microsoft libraries, protocols like SNMP – is an asset Good English language skills Passion for development! We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Aug 15, 2018
Full time
Role and responsibility: Job purpose is to work within Development Team located in Lodz. You will be involved in development process and maintaining functionalities dedicated to FUJITSU Server PRIMERGY. You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department . Tasks and responsibilities: Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Good knowledge of Java or C++ backed by few years of commercial programming experience Knowledge of architecture concepts is an asset Knowledge of REST-API , webservices is treated as a desired asset Knowledge of Databases and Operating Systems is an asset Knowledge of the second langugage (C++ or Java) is treated as an asset Knowledge of Microsoft libraries, protocols like SNMP – is an asset Good English language skills Passion for development! We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Role and responsibility:
Job purpose is to work within Development Team located in Lodz. You will be involved in development process and maintaining functionalities dedicated to FUJITSU Server PRIMERGY. You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department .
Tasks and responsibilities:
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Good knowledge of the C programming language is a must Experience in embedded development Knowledge of RAID is an asset Knowledge of BIOS/UEFI is an asset Knowledge of REST is an asset
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Aug 15, 2018
Role and responsibility:
Job purpose is to work within Development Team located in Lodz. You will be involved in development process and maintaining functionalities dedicated to FUJITSU Server PRIMERGY. You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department .
Tasks and responsibilities:
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Good knowledge of the C programming language is a must Experience in embedded development Knowledge of RAID is an asset Knowledge of BIOS/UEFI is an asset Knowledge of REST is an asset
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Job description/Purpose
Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions located in different European countries with focus on Storage systems Fujitsu ETERNUS DX/SF , NetApp and Brocade and to perform technical support for Fujitsu and partner Storage systems HW and SW
Responsibilities
Diagnose of customer incidents and problems in complex environments forwarded from local support teams and partners in Storage HW/SW environment with focus on Fujitsu, Brocade and NetApp Storage systems, Resolution via spare part recommendation or SW fixes/workaround or repair measures as available from development or vendors using remote technology to meet Service levels (SLA) towards customers and countries, participation in standby shifts 24x7, Usage of efficient diagnose process steps and tools as appropriate to provide efficient support in timely manner Escalation to back level or vendor with provision of appropriate diagnose material from customers Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of customer requirements towards next levels/vendors In critical customer situations and on special requirements out of countries on site support at customer site Communication interface to local engineers /partners, provide technical documentation and information materials Contribute to knowledge sharing in support team, provide professional incident documentation and feed knowledge base to enlarge known error information.
Skills Required
Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Broad technical experience in service and/or development Deep knowledge of storage systems and architecture in data centers, preferable from Fujitsu Certifications for NetApp (NCDA) and Brocade would be an asset
Soft Skills: Work in international virtual teams and departments, professional customer contact Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, putting customer first Professional communication and presentation skills Self-motivated to continuously improve knowledge and keep skills up to date
Aug 15, 2018
Full time
Job description/Purpose
Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions located in different European countries with focus on Storage systems Fujitsu ETERNUS DX/SF , NetApp and Brocade and to perform technical support for Fujitsu and partner Storage systems HW and SW
Responsibilities
Diagnose of customer incidents and problems in complex environments forwarded from local support teams and partners in Storage HW/SW environment with focus on Fujitsu, Brocade and NetApp Storage systems, Resolution via spare part recommendation or SW fixes/workaround or repair measures as available from development or vendors using remote technology to meet Service levels (SLA) towards customers and countries, participation in standby shifts 24x7, Usage of efficient diagnose process steps and tools as appropriate to provide efficient support in timely manner Escalation to back level or vendor with provision of appropriate diagnose material from customers Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of customer requirements towards next levels/vendors In critical customer situations and on special requirements out of countries on site support at customer site Communication interface to local engineers /partners, provide technical documentation and information materials Contribute to knowledge sharing in support team, provide professional incident documentation and feed knowledge base to enlarge known error information.
Skills Required
Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Broad technical experience in service and/or development Deep knowledge of storage systems and architecture in data centers, preferable from Fujitsu Certifications for NetApp (NCDA) and Brocade would be an asset
Soft Skills: Work in international virtual teams and departments, professional customer contact Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, putting customer first Professional communication and presentation skills Self-motivated to continuously improve knowledge and keep skills up to date
Job Description/Purpose: Responsible for defining and driving the EMEIA strategy and roadmap for the infrastructure service portfolio area. Fulfil Solution Lead role within project delivery dependant on bandwith.
Key accountabilities:
Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in: Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Project and resource management experience Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Technical skills: Broad technical background in a number of the following infrastructure services areas:
Network technologies and services WAN, LAN, WiFi, DNS, DHCP, VioP, IP Telephony Data Centre Solutions - hosting platforms, virtualisation, storage, backup, archive, Enterprise Management Solutions Operating Systems Windows/Linux Databases SQL, Oracle Identity & Access Management – Active Directory, ADFS, PKI. Client Technologies - workstation, mobile Microsoft Infrastructure Applications – Exchange, Outlook, Lync/Skype for Business, SharePoint Solution Design including Infrastructure Solution Design & Build methodologies Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)
Aug 15, 2018
Full time
Job Description/Purpose: Responsible for defining and driving the EMEIA strategy and roadmap for the infrastructure service portfolio area. Fulfil Solution Lead role within project delivery dependant on bandwith.
Key accountabilities:
Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in: Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Project and resource management experience Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Technical skills: Broad technical background in a number of the following infrastructure services areas:
Network technologies and services WAN, LAN, WiFi, DNS, DHCP, VioP, IP Telephony Data Centre Solutions - hosting platforms, virtualisation, storage, backup, archive, Enterprise Management Solutions Operating Systems Windows/Linux Databases SQL, Oracle Identity & Access Management – Active Directory, ADFS, PKI. Client Technologies - workstation, mobile Microsoft Infrastructure Applications – Exchange, Outlook, Lync/Skype for Business, SharePoint Solution Design including Infrastructure Solution Design & Build methodologies Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.
Key accountabilities:
Own, develop and implement the strategy and technical roadmap for Voice & Data Network service transformation. Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT)
Technical skills
WAN topology and technologies (MPLS, Cisco, DWDM) LAN technology/WLAN technology (Aruba/Cisco) DNS and DHCP services Voice over IP and fixed line telephony technologies Voice and Data convergence Network Management technologies (IPAM, network management) Internet Gateway and proxy services WAN acceleration/optimization VPN based connectivity solutions Firewalls and ACL based security. Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)
Aug 15, 2018
Full time
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.
Key accountabilities:
Own, develop and implement the strategy and technical roadmap for Voice & Data Network service transformation. Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT)
Technical skills
WAN topology and technologies (MPLS, Cisco, DWDM) LAN technology/WLAN technology (Aruba/Cisco) DNS and DHCP services Voice over IP and fixed line telephony technologies Voice and Data convergence Network Management technologies (IPAM, network management) Internet Gateway and proxy services WAN acceleration/optimization VPN based connectivity solutions Firewalls and ACL based security. Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: • To administrate and maintain MS SQL Database Servers including tasks such as: Scheduled jobs Maintenance plans Backups / Restores Installations / Patching / Upgrading of MS SQL Database Servers User Access Management (UAM) • Incident, Service Request and Change Management activities – internal and external communication handled in English • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service • To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process • To escalate issues as necessary to deliver required service level • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Skills Required:
Knowledge of Windows Server environment (including Active Directory, Server Hardware, Clustering) Extended knowledge of MS SQL (Structures, Concepts, Administration) B2 level (or higher) of Spoken and Written English including technical vocabulary Nice to have: knowledge of other Database Platforms (such as Oracle, MySQL, DB2) Self-motivated team player with great communication skills and business understanding
What we offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sports cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enertainment floor Fruits …and the best free coffee in the city:)
Aug 15, 2018
Full time
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: • To administrate and maintain MS SQL Database Servers including tasks such as: Scheduled jobs Maintenance plans Backups / Restores Installations / Patching / Upgrading of MS SQL Database Servers User Access Management (UAM) • Incident, Service Request and Change Management activities – internal and external communication handled in English • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service • To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process • To escalate issues as necessary to deliver required service level • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Skills Required:
Knowledge of Windows Server environment (including Active Directory, Server Hardware, Clustering) Extended knowledge of MS SQL (Structures, Concepts, Administration) B2 level (or higher) of Spoken and Written English including technical vocabulary Nice to have: knowledge of other Database Platforms (such as Oracle, MySQL, DB2) Self-motivated team player with great communication skills and business understanding
What we offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sports cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enertainment floor Fruits …and the best free coffee in the city:)
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities Works within a team supporting end users with technical queries Provides internal toolset training and takes ownership around queries Develops an understanding of the customers’ environment and service delivery requirements Follows established processes and recommends improvements to these as appropriate Takes ownership for listening to and understanding the customer’s problem Uses relevant information to diagnose and to resolve or enable resolution in a timely manner Escalates issues as necessary to deliver required SLA Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in German and English Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office Knowledge of Networking, VPNs, WIFI, VDI environments Excellent approach to business model and workingunder SLA requirements Strong customer relationship and excellent problem solving Excellent communication and team work Drive and determination Initiative to constantly improve solution methods Flexible approach and working well under pressure Time management Ability to prioritise tasks We offer
An interesting job in one of the largest IT companies Challenging work environment Various trainings Highly motivated team and international corporate culture Private medical care and other benefits
Aug 15, 2018
Full time
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities Works within a team supporting end users with technical queries Provides internal toolset training and takes ownership around queries Develops an understanding of the customers’ environment and service delivery requirements Follows established processes and recommends improvements to these as appropriate Takes ownership for listening to and understanding the customer’s problem Uses relevant information to diagnose and to resolve or enable resolution in a timely manner Escalates issues as necessary to deliver required SLA Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in German and English Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office Knowledge of Networking, VPNs, WIFI, VDI environments Excellent approach to business model and workingunder SLA requirements Strong customer relationship and excellent problem solving Excellent communication and team work Drive and determination Initiative to constantly improve solution methods Flexible approach and working well under pressure Time management Ability to prioritise tasks We offer
An interesting job in one of the largest IT companies Challenging work environment Various trainings Highly motivated team and international corporate culture Private medical care and other benefits
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Finnish & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Aug 15, 2018
Full time
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Finnish & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Hungarian & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Aug 15, 2018
Full time
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Hungarian & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Role and responsibility:
Job purpose is to work within Development Team located in Lodz. You will be involved in development process dedicated to one of .NET projects: identification & access solution, project management solution (modular system), online/offline application for project management systems (new architecture). You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department
Fujitsu is searching for regular (2 year +) and senior level of seniority.
Tasks and responsibilities:
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Very good knowledge of C# and . NET Experience in one of following areas: - web apps (ASP MVC, JavaScript, AngularJS, HTML, CSS, WCF) - web or desktop apps (Webservices, WCF, Transact SQL, Entity Framework or NHibernate, WebApi, Any Js framework - Angular, ExtJs, etc., Html responsive design, SOA) - desktop apps - WinForms, ADO.NET, SQLServer, SSRS Understanding of object-oriented programming Knowledge of .NET data access technologies is an asset Knowledge of unit testing is an asset
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Aug 15, 2018
Full time
Role and responsibility:
Job purpose is to work within Development Team located in Lodz. You will be involved in development process dedicated to one of .NET projects: identification & access solution, project management solution (modular system), online/offline application for project management systems (new architecture). You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department
Fujitsu is searching for regular (2 year +) and senior level of seniority.
Tasks and responsibilities:
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Very good knowledge of C# and . NET Experience in one of following areas: - web apps (ASP MVC, JavaScript, AngularJS, HTML, CSS, WCF) - web or desktop apps (Webservices, WCF, Transact SQL, Entity Framework or NHibernate, WebApi, Any Js framework - Angular, ExtJs, etc., Html responsive design, SOA) - desktop apps - WinForms, ADO.NET, SQLServer, SSRS Understanding of object-oriented programming Knowledge of .NET data access technologies is an asset Knowledge of unit testing is an asset
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Role and responsibility:
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Tasks and responsibilities:
Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement. Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.
Escalates issues as necessary to deliver required service level. Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Required skills: Very good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V), hardware, Clustering Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enetertainment floor Fruits .... and the best free coffee in the city:)
Aug 15, 2018
Full time
Role and responsibility:
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Tasks and responsibilities:
Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement. Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.
Escalates issues as necessary to deliver required service level. Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Required skills: Very good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V), hardware, Clustering Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enetertainment floor Fruits .... and the best free coffee in the city:)
Job description/Purpose Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions located in different European countries with focus on Storage Backup systems CommVault Simpana, Fujitsu ETERNUS CS200 and EMC NetWorker and to perform technical support for Fujitsu and partner Storage systems HW and SW.
Responsibilities
Diagnose of customer incidents and problems in complex environments forwarded from local support teams and partners in Storage HW/SW environment with focus on Fujitsu ETERNUS CS200, CommVault Simpana and EMC NetWorker Storage systems, Resolution via SW fixes/workaround, configuration changes or repair measures as available from development or vendors using remote technology to meet Service levels (SLA) towards customers and countries, participation in standby shifts 24x7, Usage of efficient diagnose process steps and tools as appropriate to provide efficient support in timely manner Escalation to back level or vendor with provision of appropriate diagnose material from customers Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of customer requirements towards next levels/vendors In critical customer situations and on special requirements out of countries on site support at customer site Communication interface to local engineers /partners, provide technical documentation and information materials Contribute to knowledge sharing in support team, provide professional incident documentation and feed knowledge base to enlarge known error information.
Skills Required
Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Broad technical experience in service and/or development Deep knowledge of storage backup systems and architecture in data centers, preferable from CommVault and Fujitsu Certifications for CommVault (CV certified Professional, Support Engineer) and EMC Networker and Microsoft OS would be an asset Soft Skills: Work in international virtual teams and departments, professional customer contact Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, putting customer first Professional communication and presentation skills Self-motivated to continuously improve knowledge and keep skills up to date r
Aug 15, 2018
Full time
Job description/Purpose Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions located in different European countries with focus on Storage Backup systems CommVault Simpana, Fujitsu ETERNUS CS200 and EMC NetWorker and to perform technical support for Fujitsu and partner Storage systems HW and SW.
Responsibilities
Diagnose of customer incidents and problems in complex environments forwarded from local support teams and partners in Storage HW/SW environment with focus on Fujitsu ETERNUS CS200, CommVault Simpana and EMC NetWorker Storage systems, Resolution via SW fixes/workaround, configuration changes or repair measures as available from development or vendors using remote technology to meet Service levels (SLA) towards customers and countries, participation in standby shifts 24x7, Usage of efficient diagnose process steps and tools as appropriate to provide efficient support in timely manner Escalation to back level or vendor with provision of appropriate diagnose material from customers Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of customer requirements towards next levels/vendors In critical customer situations and on special requirements out of countries on site support at customer site Communication interface to local engineers /partners, provide technical documentation and information materials Contribute to knowledge sharing in support team, provide professional incident documentation and feed knowledge base to enlarge known error information.
Skills Required
Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Broad technical experience in service and/or development Deep knowledge of storage backup systems and architecture in data centers, preferable from CommVault and Fujitsu Certifications for CommVault (CV certified Professional, Support Engineer) and EMC Networker and Microsoft OS would be an asset Soft Skills: Work in international virtual teams and departments, professional customer contact Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, putting customer first Professional communication and presentation skills Self-motivated to continuously improve knowledge and keep skills up to date r
Job Description/Purpose
The role will perform General Ledger processes in a timely and accurate manner, in accordance with defined operating procedures and maintaining an overview of overall GL team activities. We offer
Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Key accountabilities
The Senior Accountant will contribute to the achievement of GL performance and quality standards as defined in relevant service level agreements and is a main point of contact in relation to defined SSC GL processes Calculation and posting of complex manual business transactions in accordance with local work instructions Reconciliation of defined technical GL accounts Oversee the correct preparation and calculation of internal recharging to other Group companies Completion of domestic VAT and other indirect tax returns as required in line with regulatory and internal tax guidelines Conduct ad-hoc reporting and has overall responsibility for audit files for SSC activities Perform other duties as agreed with General Ledger Team Lead or as requested by and agreed with key stakeholders. Achieve performance objectives agreed with General Ledger Team Lead Resolve customer queries/complaints relating to GL processes as specified by relevant SLAs & escalating queries/complaints Provide guidance and support to the GL accountant in the delivery of their responsibilities For operational topics the senior accountant is a contact person for key internal and external stakeholders. Proactive co-operation with other work streams within the SSC in overseeing the end-to-end process chain for all relevant GL processes. Propose, evaluate and implement process improvements in collaboration with GL Team Lead Required education and experience Qualified Accountant (ACCA or equivalent) Behavioral Competencies
Typically 2-5 years’ experience in General Ledger processes Experience of working within General Ledger process, or other core financial processes, within a complex, large volume environment Good customer service skills Experience of knowledge transfer activity is an advantage SSC experience is an advantage Good working knowledge of SAP financials and Ms Excel Effectively communicate in business English (oral and written skills) Fluent communication skills in French Professional Competencies
Experience of working in a shared services centre, within complex, large volume environment is an advantage Good understanding of GL processes and process improvement Working knowledge of Windows Office (Excel) Working knowledge of SAP FI, SD, MM
Aug 15, 2018
Full time
Job Description/Purpose
The role will perform General Ledger processes in a timely and accurate manner, in accordance with defined operating procedures and maintaining an overview of overall GL team activities. We offer
Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Key accountabilities
The Senior Accountant will contribute to the achievement of GL performance and quality standards as defined in relevant service level agreements and is a main point of contact in relation to defined SSC GL processes Calculation and posting of complex manual business transactions in accordance with local work instructions Reconciliation of defined technical GL accounts Oversee the correct preparation and calculation of internal recharging to other Group companies Completion of domestic VAT and other indirect tax returns as required in line with regulatory and internal tax guidelines Conduct ad-hoc reporting and has overall responsibility for audit files for SSC activities Perform other duties as agreed with General Ledger Team Lead or as requested by and agreed with key stakeholders. Achieve performance objectives agreed with General Ledger Team Lead Resolve customer queries/complaints relating to GL processes as specified by relevant SLAs & escalating queries/complaints Provide guidance and support to the GL accountant in the delivery of their responsibilities For operational topics the senior accountant is a contact person for key internal and external stakeholders. Proactive co-operation with other work streams within the SSC in overseeing the end-to-end process chain for all relevant GL processes. Propose, evaluate and implement process improvements in collaboration with GL Team Lead Required education and experience Qualified Accountant (ACCA or equivalent) Behavioral Competencies
Typically 2-5 years’ experience in General Ledger processes Experience of working within General Ledger process, or other core financial processes, within a complex, large volume environment Good customer service skills Experience of knowledge transfer activity is an advantage SSC experience is an advantage Good working knowledge of SAP financials and Ms Excel Effectively communicate in business English (oral and written skills) Fluent communication skills in French Professional Competencies
Experience of working in a shared services centre, within complex, large volume environment is an advantage Good understanding of GL processes and process improvement Working knowledge of Windows Office (Excel) Working knowledge of SAP FI, SD, MM
Job description/Purpose
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities
Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement . Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process. Escalates issues as necessary to deliver required service level.
Skills Required
Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting) Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary
Aug 15, 2018
Full time
Job description/Purpose
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities
Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement . Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process. Escalates issues as necessary to deliver required service level.
Skills Required
Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting) Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary
Job description/purpose Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Payable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Key accountabilities Achieves performance objectives agreed with assigned Team Leader Performs other duties as required within AP area as agreed with the assigned Team Lead Contributes to AP process improvement initiatives as required Contributes to achievement of AP performance and quality standards as defined in relevant service level agreements Performs AP specific actions: Maintain master data Invoice Administration and Control and invoice receiving (paper and electronic handling) Posting preparation and transfer to SAP FI Generates standard reports as defined within the AP process and ad hoc requests, as required by the team leader Invoice Processing and Payment Processing (Period end) Processing and reporting Skills required
BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage Experience in AP processes required Fluent communication skills in English (oral and written skills) across finance organization Fluent communication skills in Turkish (crucial requirement) Experience working within AP process, or other core financial processes, within a complex, large volume environment SSC experience is an advantage Strong interpersonal skills Able to work as part of a team Ability to work under time pressures Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable Strong knowledge of Windows Office (Excel)
Aug 15, 2018
Full time
Job description/purpose Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Payable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Key accountabilities Achieves performance objectives agreed with assigned Team Leader Performs other duties as required within AP area as agreed with the assigned Team Lead Contributes to AP process improvement initiatives as required Contributes to achievement of AP performance and quality standards as defined in relevant service level agreements Performs AP specific actions: Maintain master data Invoice Administration and Control and invoice receiving (paper and electronic handling) Posting preparation and transfer to SAP FI Generates standard reports as defined within the AP process and ad hoc requests, as required by the team leader Invoice Processing and Payment Processing (Period end) Processing and reporting Skills required
BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage Experience in AP processes required Fluent communication skills in English (oral and written skills) across finance organization Fluent communication skills in Turkish (crucial requirement) Experience working within AP process, or other core financial processes, within a complex, large volume environment SSC experience is an advantage Strong interpersonal skills Able to work as part of a team Ability to work under time pressures Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable Strong knowledge of Windows Office (Excel)
Job description/purpose Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Payable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Key accountabilities Achieves performance objectives agreed with assigned Team Leader Performs other duties as required within AP area as agreed with the assigned Team Lead Contributes to AP process improvement initiatives as required Contributes to achievement of AP performance and quality standards as defined in relevant service level agreements Performs AP specific actions: Maintain master data Invoice Administration and Control and invoice receiving (paper and electronic handling) Posting preparation and transfer to SAP FI Generates standard reports as defined within the AP process and ad hoc requests, as required by the team leader Invoice Processing and Payment Processing (Period end) Processing and reporting Skills required
BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage Experience in AP processes required Fluent communication skills in English (oral and written skills) across finance organization Fluent communication skills in Turkish (crucial requirement) Experience working within AP process, or other core financial processes, within a complex, large volume environment SSC experience is an advantage Strong interpersonal skills Able to work as part of a team Ability to work under time pressures Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable Strong knowledge of Windows Office (Excel)
Aug 15, 2018
Full time
Job description/purpose Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Payable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Key accountabilities Achieves performance objectives agreed with assigned Team Leader Performs other duties as required within AP area as agreed with the assigned Team Lead Contributes to AP process improvement initiatives as required Contributes to achievement of AP performance and quality standards as defined in relevant service level agreements Performs AP specific actions: Maintain master data Invoice Administration and Control and invoice receiving (paper and electronic handling) Posting preparation and transfer to SAP FI Generates standard reports as defined within the AP process and ad hoc requests, as required by the team leader Invoice Processing and Payment Processing (Period end) Processing and reporting Skills required
BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage Experience in AP processes required Fluent communication skills in English (oral and written skills) across finance organization Fluent communication skills in Turkish (crucial requirement) Experience working within AP process, or other core financial processes, within a complex, large volume environment SSC experience is an advantage Strong interpersonal skills Able to work as part of a team Ability to work under time pressures Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable Strong knowledge of Windows Office (Excel)
Job Description/Purpose: Reports to and supports the respective Team Lead. The role will perform General Ledger transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Key accountabilities:
The GL Junior Accountant will contribute to achievement of General Ledger performance and quality standards as defined in relevant service level agreements Preparation of general ledger account reconciliations Posting of manual business transactions Monitor and check sub-ledger business transactions in SAP Operate general batch input transactions Perform daily check on reconciliation of external systems into SAP general ledger. Support the reconciliation of intercompany balances. Assist with the completion of SSC audit files Perform other duties as agreed with General Ledger Team Lead Achieve performance objectives agreed with General Ledger Team Lead Contribute to Financial Accounting and Control process improvement initiatives as required Required education and experience:
Degree level (finance related) / studies in progress Behavioral Competencies:
Typically 1-2 years working experience in the area of accounting Working knowledge of SAP financials an advantage Good working knowledge of Ms Excel Experience of working within General Ledger process, or other core financial processes Good customer service skills an advantage Effectively communicate in business English (oral and written skills) Fluent communication skills (oral and written skills) in an additional country specific language (e.g. French, Italian, Spanish, Portuguese, Dutch) would be beneficial Professional Competencies:
Experience of working in a shared services centre, within complex, large volume environment is an advantage Good understanding of GL processes and process improvement Working knowledge of Windows Office (Excel) Working knowledge of SAP FI, SD, MM
Aug 15, 2018
Full time
Job Description/Purpose: Reports to and supports the respective Team Lead. The role will perform General Ledger transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Key accountabilities:
The GL Junior Accountant will contribute to achievement of General Ledger performance and quality standards as defined in relevant service level agreements Preparation of general ledger account reconciliations Posting of manual business transactions Monitor and check sub-ledger business transactions in SAP Operate general batch input transactions Perform daily check on reconciliation of external systems into SAP general ledger. Support the reconciliation of intercompany balances. Assist with the completion of SSC audit files Perform other duties as agreed with General Ledger Team Lead Achieve performance objectives agreed with General Ledger Team Lead Contribute to Financial Accounting and Control process improvement initiatives as required Required education and experience:
Degree level (finance related) / studies in progress Behavioral Competencies:
Typically 1-2 years working experience in the area of accounting Working knowledge of SAP financials an advantage Good working knowledge of Ms Excel Experience of working within General Ledger process, or other core financial processes Good customer service skills an advantage Effectively communicate in business English (oral and written skills) Fluent communication skills (oral and written skills) in an additional country specific language (e.g. French, Italian, Spanish, Portuguese, Dutch) would be beneficial Professional Competencies:
Experience of working in a shared services centre, within complex, large volume environment is an advantage Good understanding of GL processes and process improvement Working knowledge of Windows Office (Excel) Working knowledge of SAP FI, SD, MM
Role and responsibility
Job purpose is to work within Development Team located in Lodz. You will be involved in development process dedicated to Server, Storage, Integration System or Cloud Solution project. You will be a part of fast growing R&D facility (160+) located in Lodz with focus on establishing global R&D delivery department .
Fujitsu is searching for junior, regular (2 years +) and senior level of seniority.
Tasks and responsibilities
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills
Experience in one of following areas:
C/C++ programming with good Linux OS knowledge and scripting C/C++ programming with Java and System API knowledge Embedded Linux programming (Kernel) Java programming (SE, EE) with Virtualization or Cloud knowledge Quality Assurance with automation or Linux skills .NET programming with desktop applications experience
Good English language skills and passion for development are the additional assets.
We offer:
Competitive salary Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours and leisure atmosphere :)
Aug 15, 2018
Full time
Role and responsibility
Job purpose is to work within Development Team located in Lodz. You will be involved in development process dedicated to Server, Storage, Integration System or Cloud Solution project. You will be a part of fast growing R&D facility (160+) located in Lodz with focus on establishing global R&D delivery department .
Fujitsu is searching for junior, regular (2 years +) and senior level of seniority.
Tasks and responsibilities
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills
Experience in one of following areas:
C/C++ programming with good Linux OS knowledge and scripting C/C++ programming with Java and System API knowledge Embedded Linux programming (Kernel) Java programming (SE, EE) with Virtualization or Cloud knowledge Quality Assurance with automation or Linux skills .NET programming with desktop applications experience
Good English language skills and passion for development are the additional assets.
We offer:
Competitive salary Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours and leisure atmosphere :)
Job description/purpose: Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Receivable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Key accountabilities: • Performing AR specific actions: • Maintain customer/concessionaire master data • Process customer credit • Invoice customer • Support store closing process • Invoice supplier/concessionaire/others • Process accounts receivable • Dunning • Settlement of later income Skills required: • BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage • Experience in Accounts Receivable processes required • Excellent business English (oral and written skills) across finance organization • Fluent communication skills in German • Experience working within Accounts Receivable process, or other core financial processes, within a complex, large volume environment • SSC experience is an advantage • Strong interpersonal skills • Able to work as part of a team • Ability to work under time pressures • Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable • Strong knowledge of Windows Office (Excel)
Aug 15, 2018
Full time
Job description/purpose: Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Receivable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Key accountabilities: • Performing AR specific actions: • Maintain customer/concessionaire master data • Process customer credit • Invoice customer • Support store closing process • Invoice supplier/concessionaire/others • Process accounts receivable • Dunning • Settlement of later income Skills required: • BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage • Experience in Accounts Receivable processes required • Excellent business English (oral and written skills) across finance organization • Fluent communication skills in German • Experience working within Accounts Receivable process, or other core financial processes, within a complex, large volume environment • SSC experience is an advantage • Strong interpersonal skills • Able to work as part of a team • Ability to work under time pressures • Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable • Strong knowledge of Windows Office (Excel)
Role and responsibility: Job purpose is to work within Development Team located in Lodz. You will be involved in development process and maintaining functionalities dedicated to FUJITSU Server PRIMERGY. You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department .
Tasks and responsibilities:
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Knowledge of Operating System development Passion for development! Desired skills (eagerness to develop within): Assembly H – extension of Basic Assembly Language (BAL), similar solution was dedicated to IBM ESA/390 architecture Area of core dump process – system or memory dump Additional skills:
Experience in Microprocessors area is an asset Experience with Linux is an asset Knowledge of C or C++ is an additional asset Good English language skills We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Aug 15, 2018
Full time
Role and responsibility: Job purpose is to work within Development Team located in Lodz. You will be involved in development process and maintaining functionalities dedicated to FUJITSU Server PRIMERGY. You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing global R&D delivery department .
Tasks and responsibilities:
Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself! Seek for the best innovative solutions during system development process
Required skills:
Knowledge of Operating System development Passion for development! Desired skills (eagerness to develop within): Assembly H – extension of Basic Assembly Language (BAL), similar solution was dedicated to IBM ESA/390 architecture Area of core dump process – system or memory dump Additional skills:
Experience in Microprocessors area is an asset Experience with Linux is an asset Knowledge of C or C++ is an additional asset Good English language skills We offer:
Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city :)
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Aug 15, 2018
Full time
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities Works within a team supporting end users with technical queries Provides internal toolset training and takes ownership around queries Develops an understanding of the customers’ environment and service delivery requirements Follows established processes and recommends improvements to these as appropriate Takes ownership for listening to and understanding the customer’s problem Uses relevant information to diagnose and to resolve or enable resolution in a timely manner Escalates issues as necessary to deliver required SLA Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in English Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office Knowledge of Networking, VPNs, WIFI, VDI environments Excellent approach to business model and workingunder SLA requirements Strong customer relationship and excellent problem solving Excellent communication and team work Drive and determination Initiative to constantly improve solution methods Flexible approach and working well under pressure Time management Ability to prioritise tasks We offer
An interesting job in one of the largest IT companies Challenging work environment Various trainings Highly motivated team and international corporate culture Private medical care and other benefits
Aug 15, 2018
Full time
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities Works within a team supporting end users with technical queries Provides internal toolset training and takes ownership around queries Develops an understanding of the customers’ environment and service delivery requirements Follows established processes and recommends improvements to these as appropriate Takes ownership for listening to and understanding the customer’s problem Uses relevant information to diagnose and to resolve or enable resolution in a timely manner Escalates issues as necessary to deliver required SLA Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in English Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office Knowledge of Networking, VPNs, WIFI, VDI environments Excellent approach to business model and workingunder SLA requirements Strong customer relationship and excellent problem solving Excellent communication and team work Drive and determination Initiative to constantly improve solution methods Flexible approach and working well under pressure Time management Ability to prioritise tasks We offer
An interesting job in one of the largest IT companies Challenging work environment Various trainings Highly motivated team and international corporate culture Private medical care and other benefits
Job Description/Purpose:
Job purpose is to work within a remote infrastructure support team located in Lodz. You will provide responsive, professional and competent technical support for SCCM 2007, SCCM 2012 and SCOM 2012 for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities:
To administrate and maintain SCCM and SCOM environment including tasks such as: OSD Task Sequence management Windows image handling Applications/Updates deployment SCCM reporting Setting overrides and custom configuration SCOM Management Packs installation Incident, Service Request and Change Management activities – internal and external communication handled in English To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process To escalate issues as necessary to deliver required service level
Skills Required:
Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching) Excellent knowledge of MS SCOM 2012 Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge of App-V will be an asset Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V) Self-motivated, team player with great communication skills and business understanding B2 level (or higher) of Spoken and Written English including technical vocabulary
Aug 15, 2018
Full time
Job Description/Purpose:
Job purpose is to work within a remote infrastructure support team located in Lodz. You will provide responsive, professional and competent technical support for SCCM 2007, SCCM 2012 and SCOM 2012 for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities:
To administrate and maintain SCCM and SCOM environment including tasks such as: OSD Task Sequence management Windows image handling Applications/Updates deployment SCCM reporting Setting overrides and custom configuration SCOM Management Packs installation Incident, Service Request and Change Management activities – internal and external communication handled in English To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process To escalate issues as necessary to deliver required service level
Skills Required:
Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching) Excellent knowledge of MS SCOM 2012 Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge of App-V will be an asset Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V) Self-motivated, team player with great communication skills and business understanding B2 level (or higher) of Spoken and Written English including technical vocabulary
Job description/purpose: Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Receivable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer: Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Skills required: • BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage • Experience in Accounts Receivable processes is an advantage • Excellent business English (oral and written skills) across finance organization • Fluent communication skills in German • Experience working within Accounts Receivable process, or other core financial processes, within a complex, large volume environment • SSC experience an advantage • Strong interpersonal skills • Able to work as part of a team • Ability to work under time pressures • Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable • Strong knowledge of Windows Office (Excel) Key accountabilities: • Maintain customer/concessionaire master data • Process customer credit • Invoice customer • Support store closing process • Invoice supplier/concessionaire/others • Process accounts receivable • Dunning • Settlement of later income
Aug 15, 2018
Job description/purpose: Supports the respective Team Leads and Senior Accountants. The role will perform Accounts Receivable transaction processing responsibilities in a timely and accurate manner, in accordance with defined operating procedures. We offer: Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn
Skills required: • BSc in Economics or Business Administration with Major in accounting. Professional certification such as a CPA or a CMA is an advantage • Experience in Accounts Receivable processes is an advantage • Excellent business English (oral and written skills) across finance organization • Fluent communication skills in German • Experience working within Accounts Receivable process, or other core financial processes, within a complex, large volume environment • SSC experience an advantage • Strong interpersonal skills • Able to work as part of a team • Ability to work under time pressures • Good working knowledge of SAP, Scanning and workflow technology, SAP MM preferable • Strong knowledge of Windows Office (Excel) Key accountabilities: • Maintain customer/concessionaire master data • Process customer credit • Invoice customer • Support store closing process • Invoice supplier/concessionaire/others • Process accounts receivable • Dunning • Settlement of later income
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Spanish & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Aug 15, 2018
Full time
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities: Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Spanish & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:
An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
Job description/Purpose
Job purpose is to provide deep technical expertise for remote support of high complex IT solutions at customers located in different European countries and to perform back level support for Intel based Fujitsu PRIMERGY Servers
Responsibilities
Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology Interface to product development for problem escalation, root cause analysis and problem resolution verification Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of technical support and development, participation in standby shifts 24x7 Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area
Skills Required
Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Professional experience with multi years in service and/or development Expert knowledge of Intel based servers architecture in data centers, preferable from Fujitsu Expert knowledge of MS server (2008R2/2012R2) and Redhat/Suse Linux Expert knowledge of Intel based server components (RAID, network, drivers…) Up to date certifications for Microsoft (MCSA, MCSE) and Linux (RHCSA) Soft Skills: Work in international virtual teams and departments, professional customer contact and presentation skills Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, put customer first Self-motivated to continuously improve knowledge and keep skills up to date
Aug 15, 2018
Full time
Job description/Purpose
Job purpose is to provide deep technical expertise for remote support of high complex IT solutions at customers located in different European countries and to perform back level support for Intel based Fujitsu PRIMERGY Servers
Responsibilities
Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology Interface to product development for problem escalation, root cause analysis and problem resolution verification Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of technical support and development, participation in standby shifts 24x7 Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area
Skills Required
Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Professional experience with multi years in service and/or development Expert knowledge of Intel based servers architecture in data centers, preferable from Fujitsu Expert knowledge of MS server (2008R2/2012R2) and Redhat/Suse Linux Expert knowledge of Intel based server components (RAID, network, drivers…) Up to date certifications for Microsoft (MCSA, MCSE) and Linux (RHCSA) Soft Skills: Work in international virtual teams and departments, professional customer contact and presentation skills Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, put customer first Self-motivated to continuously improve knowledge and keep skills up to date
