Windows Server Engineer

  • jobPOLAND
  • Lodz, , Poland
  • Apr 18, 2024
Full time IT Support

Job Description

Role and responsibility:

Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.

Tasks and responsibilities:

  • Works within support team on technical issues and problems related to customer infrastructure.
  • Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service.
  • Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
  • Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.
  • Escalates issues as necessary to deliver required service level.
  • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements.

Required skills:

  • Very good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012)
  • Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V), hardware, Clustering
  • Self-motivated, team player with great communication skills and business understanding
  • Verbal and Written English including Technical Vocabulary

We offer:

  • Exceptional atmosphere of work within highly motivated and dynamic team
  • Wide development and training packages including certification paths
  • Attractive salary and benefits package (sport cards, lunch subsidy, integration events)
  • Access to test environment
  • Private medical care
  • Recognition Program and Career Path Planning
  • PS4/Enetertainment floor
  • Fruits
  • .... and the best free coffee in the city:)