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jobPOLAND Lodz, , Poland
Apr 18, 2024
Full time
Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution  Responsibilities:  Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Benefit package: private medical care, sports cards or lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Skills Required:  Proficiency in English & German (minimum B2 level) Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:  An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
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