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jobPOLAND Wrocław, Poland
Jun 15, 2022
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around. Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their Consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.   What you will do: You will create dedicated reports. You will design and build interfaces with other systems You will prepare of WorkFlows You will be responisible for data conversions You will train client's administrators in the field of technical work Your approach Eager to learn new technologies Communicative and helpful Team spirit Ability to focus on solutions instead of problems Analytical and structured   They ask Basic knowledge of SQL Experience in working as a Technical Consultant will be an advantage Knowledge of ERP systems will be a plus     They offer Work with cutting edge technology Stable employment with an attractive salary Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others Sport and integration events International work experience Opportunity fo meeting people from various countries and cultures To Apply: CV + Cover Letter
jobPOLAND Warsaw, Poland
Jun 15, 2022
Full time
For our client, we are looking for a professional Service Delivery Coordinator who will play an essential role in training and support of new business for the client's services and the performance of existing Clients. We are looking for Service Delivery Coordinator with intense background in service delivery and understanding of the IT Service Desk solutions needs. This is a business role that requires proven experience in Service Delivery. TASKS: Coordinating and managing services; Translating business requirements into technical requirements and operational processes; Coordinating implementation of new services and IT products; Defining SLA’s for each service and component KPI’s; Continuous communication with production teams and quality assurance; Responsible for OLA’s with third parties; Ensuring all necessary service operational documentation is created and managed; Service monitoring and reporting. SKILLS & EXPERIENCE: 2+ years of professional experience as a Service Delivery Coordinator or similar in IT environment; ITIL Foundation certificate or higher- must have; Prince 2 Foundation certificate or higher- must have; Broad technical understanding of the services being provided and the technologies being used- nice to have; High standards in both written and spoken English; Ability to follow processes effectively; Excellent people relationship and communication skills; Organization skills; Self-management & organizational skills; Detail- oriented and analytical mind. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Scandinavian work culture; Elastic working hours; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Well equipped kitchen with various delicious coffee, tea and fruits. If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV.
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