Materio General Trading LLC is a UAE based company dealing with specialty products and building material. We are the distributors of various European brands and some are premium Polish brands. We work closely with Designers and Contractors and we are always aiming to grow our clients' network. We are currently looking for an active Sales & Marketing Manager for our UAE office. This is a full time job and requires relocation to the UAE.
Accepted candidate will be required to take couple of trainings in Poland prior to joining the UAE office.
Upon arrival to the UAE candidate will be under a 2 months probation period under which his/her work will be assessed and evaluated prior to proceed with official governmental documents.
Job responsibilities are:
Create & implement new sales strategies to identify new lead opportunities
Be responsible for identifying and creating new business opportunities with potential & existing customers.
Generate new business through calls & contacts with potential customers.
Maximize sales performance and ensure critical KPIs are met and exceeded
Monitor market’s competitive benchmark data and regularly review with the management
Promote the company's full range of products to existing & potential customers & build strong relationships with them.
Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
Actively promote products through seminars promotions, presentations, exhibitions etc.
Monitor complaints and make sure they are handled by our technical team properly and in timely manner.
Manage stock levels and make key decisions about stock control
maintain awareness of market trends in our industry, understanding forthcoming customer initiatives and monitoring competitors’ activities
Responsible for achieving annual sales targets as set out by the senior management team.
Requirements:
Bachelor's Degree is a must, preferably in Business & Marketing.
2-5 years experience in similar role
English language is a must. With very good writing skills.
What we offer:
A salary package
Sales commission which is pad monthly with the salary
Medical insurance
30 days paid vacation per year
one air ticket back to your home country per year
Sep 12, 2022
Full time
Materio General Trading LLC is a UAE based company dealing with specialty products and building material. We are the distributors of various European brands and some are premium Polish brands. We work closely with Designers and Contractors and we are always aiming to grow our clients' network. We are currently looking for an active Sales & Marketing Manager for our UAE office. This is a full time job and requires relocation to the UAE.
Accepted candidate will be required to take couple of trainings in Poland prior to joining the UAE office.
Upon arrival to the UAE candidate will be under a 2 months probation period under which his/her work will be assessed and evaluated prior to proceed with official governmental documents.
Job responsibilities are:
Create & implement new sales strategies to identify new lead opportunities
Be responsible for identifying and creating new business opportunities with potential & existing customers.
Generate new business through calls & contacts with potential customers.
Maximize sales performance and ensure critical KPIs are met and exceeded
Monitor market’s competitive benchmark data and regularly review with the management
Promote the company's full range of products to existing & potential customers & build strong relationships with them.
Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
Actively promote products through seminars promotions, presentations, exhibitions etc.
Monitor complaints and make sure they are handled by our technical team properly and in timely manner.
Manage stock levels and make key decisions about stock control
maintain awareness of market trends in our industry, understanding forthcoming customer initiatives and monitoring competitors’ activities
Responsible for achieving annual sales targets as set out by the senior management team.
Requirements:
Bachelor's Degree is a must, preferably in Business & Marketing.
2-5 years experience in similar role
English language is a must. With very good writing skills.
What we offer:
A salary package
Sales commission which is pad monthly with the salary
Medical insurance
30 days paid vacation per year
one air ticket back to your home country per year
For our client, they are currently recruiting for a CRM IMPLEMENTATION CONSULTANT, SCOPE OF DUTIES:
Conduction of implementation, consultations and trainings in the field of CRM solutions;
Advising clients on CRM solutions in the accomplishment of key projects;
Cooperation with client project teams(support, development)in designing and implementing solutions;
Proactive cooperation with internal sales department;
Technical support of users- the second and third line of support;
Creating and caring about the quality of project documentation.
DESIRED SKILLS AND QUALIFICATIONS:
Experience in technical support of CRM systems;
Basics of Microsoft Active Directory (including DNS, DHCP);
Practical knowledge of Microsoft Windows Server-based on experience;
Practical knowledge of Microsoft SQL and IIS-based on experience;
English level min.B2 level- work proficiency;
Knowledge of VMware ESXi, T-SQL- would be an asset.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
ITIL and Microsoft certification;
Benefits package (MultiSport and/or Enel-med cards);
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Friendly atmosphere;
Well equipped kitchen with various delicious coffee, tea and fruits.
Aug 22, 2022
Full time
For our client, they are currently recruiting for a CRM IMPLEMENTATION CONSULTANT, SCOPE OF DUTIES:
Conduction of implementation, consultations and trainings in the field of CRM solutions;
Advising clients on CRM solutions in the accomplishment of key projects;
Cooperation with client project teams(support, development)in designing and implementing solutions;
Proactive cooperation with internal sales department;
Technical support of users- the second and third line of support;
Creating and caring about the quality of project documentation.
DESIRED SKILLS AND QUALIFICATIONS:
Experience in technical support of CRM systems;
Basics of Microsoft Active Directory (including DNS, DHCP);
Practical knowledge of Microsoft Windows Server-based on experience;
Practical knowledge of Microsoft SQL and IIS-based on experience;
English level min.B2 level- work proficiency;
Knowledge of VMware ESXi, T-SQL- would be an asset.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
ITIL and Microsoft certification;
Benefits package (MultiSport and/or Enel-med cards);
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Friendly atmosphere;
Well equipped kitchen with various delicious coffee, tea and fruits.
For our client, they are currently recruiting for a Contact Center Team Leader to provide direction, build and coordinate the Contact Center team to provide high-quality incident management, request fulfilment and problem management for the Society’s IT systems.
TASKS:
Be in charge of running and managing the Contact Center daily;
Working in a user facing role including senior support and ensuring the highest level of customer support and service is provided at all times;
Evaluate the support team’s resource availability and manage scheduling for all onsite visits;
Attend all appropriate customer “Review of Service” meetings and to work towards resolving service corrective action plans with the customer;
Managing the team on a day to day basis including the allocation of work to engineers, staff recruitment and retention, appraisals, reviews and monitoring;
Understand all organization’s products, services, procedures and guidelines and communicate same to all team members;
Monitor all calls to ensure that due procedures and quality standards are strictly adhered to;
Submit regular reports to management and seek new ideas and strategies to improve performance at the Service Desk;
Keep up with trends and happenings in the industry and ensuring adherence to industry standards;
Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times;
Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to.
SKILLS & EXPERIENCE:
Ideally: 2-3 years of professional experience as Contact Center Team Leader/ Manager or similar in client facing roles relating to Contact Center;
Extensive experience of working in a customer contact environment at a Senior/Team lead level, ideally supported by a recognized IT qualification;
Ability to deal with customers at all levels through an approachable and customer focused awareness;
Customer focused, but with firm and proactive management style;
Experience in managing life cycle of incidents through to conclusion;
Experience in measuring, monitoring and optimizing KPI’s & conversions;
Experience in providing coaching and mentoring to the team;
Ability to handle and prioritize multiple tasks;
Fluent English is a must : both written and spoken (second language is a plus);
ITIL Certification- nice to have.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
ITIL / Microsoft certifications ;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
Aug 22, 2022
Full time
For our client, they are currently recruiting for a Contact Center Team Leader to provide direction, build and coordinate the Contact Center team to provide high-quality incident management, request fulfilment and problem management for the Society’s IT systems.
TASKS:
Be in charge of running and managing the Contact Center daily;
Working in a user facing role including senior support and ensuring the highest level of customer support and service is provided at all times;
Evaluate the support team’s resource availability and manage scheduling for all onsite visits;
Attend all appropriate customer “Review of Service” meetings and to work towards resolving service corrective action plans with the customer;
Managing the team on a day to day basis including the allocation of work to engineers, staff recruitment and retention, appraisals, reviews and monitoring;
Understand all organization’s products, services, procedures and guidelines and communicate same to all team members;
Monitor all calls to ensure that due procedures and quality standards are strictly adhered to;
Submit regular reports to management and seek new ideas and strategies to improve performance at the Service Desk;
Keep up with trends and happenings in the industry and ensuring adherence to industry standards;
Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times;
Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to.
SKILLS & EXPERIENCE:
Ideally: 2-3 years of professional experience as Contact Center Team Leader/ Manager or similar in client facing roles relating to Contact Center;
Extensive experience of working in a customer contact environment at a Senior/Team lead level, ideally supported by a recognized IT qualification;
Ability to deal with customers at all levels through an approachable and customer focused awareness;
Customer focused, but with firm and proactive management style;
Experience in managing life cycle of incidents through to conclusion;
Experience in measuring, monitoring and optimizing KPI’s & conversions;
Experience in providing coaching and mentoring to the team;
Ability to handle and prioritize multiple tasks;
Fluent English is a must : both written and spoken (second language is a plus);
ITIL Certification- nice to have.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
ITIL / Microsoft certifications ;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
