Customer Service Consultant

  • jobPOLAND
  • Lodz, , Poland
  • Sep 18, 2023
Full time IT Support

Job Description

Job Description/Purpose: 
Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution 


  • Answering customers’ IT related queries in a professional manner
  • Network and e-mail accounts administration
  • Daily check of tasks assigned by the manager

Skills Required: 

  • Proficiency in English
  • Knowledge of various software and applications
  • Customer service / IT experience will be an asset
  • Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.

We offer: 

  • An interesting job in one of the largest IT companies
  • Challenging work environment
  • Highly motivated team and international corporate culture
  • Full-time job in rota system (24h/7)
  • Competitive salary
  • IT & soft skills trainings