jobPOLAND

Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support.  Responsibilities Works  within  a  team  supporting  end  users with technical queries Provides   internal   toolset   training   and   takes ownership around queries Develops  an  understanding  of  the  customers’ environment and service delivery requirements Follows  established  processes  and  recommends improvements to these as appropriate Takes ownership for listening to and understanding the customer’s problem Uses  relevant  information  to  diagnose  and to resolve or enable resolution in a timely manner Escalates  issues  as  necessary  to  deliver  required SLA Acts as an effective and helpful member of the team, demonstrating initiative Skills required Excellent verbal  and  written  language  skills  in German and English Advanced  Knowledge  of  Microsoft  Windows 7/8, Microsoft Office Knowledge    of    Networking,    VPNs,    WIFI, VDI environments Excellent approach to business model and workingunder SLA requirements Strong     customer     relationship     and     excellent problem solving Excellent communication and team work Drive and determination Initiative to constantly improve solution methods Flexible approach and working well under pressure Time management Ability to prioritise tasks We offer An   interesting   job   in   one   of   the   largest   IT companies Challenging work environment Various trainings Highly motivated team and international corporate culture Private medical care and other benefits

For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around. Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Junior Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.   What you will do: You will be responsible for updating Oracle and MS SQL data bases You will be in charge of updating UNIT4 applications You will provide training and consultancy work Your approach Eager to learn new technologies Communicative and helpful Team spirit Ability to focus on solutions instead of problems Analytical and structured They ask Knowledge of ORACLE 11g/12c Practical knowledge of PL/SQL Knowledge of Microsoft  Windows Server (2008/R2/2012/R2) Knowledge of VMWARE, Hyper-V will be and advantage Previous experience in working with Microsoft Active Directory will be a plus Driving license They offer Work with cutting edge technology Stable employment with an attractive salary Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others Sport and integration events International work experience Opportunity fo meeting people from various countries and cultures To Apply: CV + Cover Letter

As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken French ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits 

For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.  They are looking for a Lead Software Engineer for technical area in our Research & Development center in Wrocław, Poland. You will have the total code responsibility for a specified software area of the client products. The team is responsible for all the existing and new code within this area, and you will oversee their work. Do you like to supervise, guide and review architectural design and coding of all activities, including new development projects and non-trivial fixes? Join their center and apply now!   What you will do Organize and perform quality related activities within the technical area of responsibility, including code reviews and scripted tests; Together with the Chief Software Engineer and the other LSE, you will take decisions on code related activities and act as an advisory board towards the PSB and the TMG. For Product Area/areas assigned, the Lead Software Engineer has total responsibility of all existing and new code. Code issues include, but is not limited to:Coordinate startup / training of distributed development, Main point of contact for cross-team/product family requests regarding technical challenges, Server code and SQL, Database , Modelling, SQL possibilities, etc., .NET code, Smart Client, X2 client code, ASP.NET Web API, Test Driven Development and continuous integration, TFS structure / Build related issues, Development environment and tools, Utilization and upgrades, Visual Studio, Upgrade of ABW code to new versions, ReSharper, Build City New ABW release adoption “Platform tools” – XmlDataBuilder, “Create Attribute” Checker,  EntityGenerator etc. 3rd party products Developer page Reporting Customization: VBA, ACT Your approach As a Lead Software Engineer, you like to analyze and create new code, and technology just makes you enthusiastic.To deliver the best products and service to all our customers worldwide, you work precisely and deliver high quality. Initiating new projects is part of who you are and you have a strong drive to achieve the best results in your projects, together with your team. In the entire process, you will not forget to share your ideas with your team members, and come up with advise regarding conducted tests and new possibilities of our software.   They ask Minimum 5 year relevant programming experience;  Knowledge of object-oriented programming languages (C#, C++), .Net Framework, HTML5, CSS, SQL, ASP.NET, JavaScript; and its libraries (Ext JS, JQuery) is excellent; The ability to analyse problems and implement solutions for debugging; and willing to share your ideas to improve design´s decisions; Knowledge of agile development methodologies, including Scrum and Test Driven Development; Good at interacting in English with your colleagues, both verbally and in writing. Strong technical knowledge is preferred Superior abilities in product architectural design and technical design methods (preferably UML). They offer An inspiring work environment in one of the biggest R&D centers in Poland; An opportunity to grow, including working with the latest technology, trainings and financing technical certificates; A knowledge sharing atmosphere and a team full of enthusiastic professionals; English lessons in the company; Private Medical Care - and they also want you to keep fit, so they provide you the following perks: Private Medical Care, Multisport card, group insurance, etc. To Apply: CV + Cover Letter

Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution  Responsibilities:  Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Skills Required:  Proficiency in Hungarian & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:  An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings

For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around. Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their Consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.   What you will do: You will create dedicated reports. You will design and build interfaces with other systems You will prepare of WorkFlows You will be responisible for data conversions You will train client's administrators in the field of technical work Your approach Eager to learn new technologies Communicative and helpful Team spirit Ability to focus on solutions instead of problems Analytical and structured   They ask Basic knowledge of SQL Experience in working as a Technical Consultant will be an advantage Knowledge of ERP systems will be a plus     They offer Work with cutting edge technology Stable employment with an attractive salary Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others Sport and integration events International work experience Opportunity fo meeting people from various countries and cultures To Apply: CV + Cover Letter

  Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: • To administrate and maintain MS SQL Database Servers including tasks such as:          Scheduled jobs          Maintenance plans          Backups / Restores          Installations / Patching / Upgrading of MS SQL Database Servers          User Access Management (UAM) • Incident, Service Request and Change Management activities – internal and external communication handled in English • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service • To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process • To escalate issues as necessary to deliver required service level • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Skills Required:   Knowledge of Windows Server environment (including Active Directory, Server Hardware, Clustering) Extended knowledge of MS SQL (Structures, Concepts, Administration) B2 level (or higher) of Spoken and Written English including technical vocabulary Nice to have: knowledge of other Database Platforms (such as Oracle, MySQL, DB2) Self-motivated team player with great communication skills and business understanding What we offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sports cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enertainment floor Fruits …and the best free coffee in the city:)

Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.    Key accountabilities:   Own, develop and implement the strategy and technical roadmap for Voice & Data Network service transformation.  Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment. Skills Required: Experience in: Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT)   Technical skills WAN topology and technologies (MPLS, Cisco, DWDM) LAN technology/WLAN technology (Aruba/Cisco) DNS and DHCP services Voice over IP and fixed line telephony technologies Voice and Data convergence Network Management technologies (IPAM, network management) Internet Gateway and proxy services WAN acceleration/optimization VPN based connectivity solutions Firewalls and ACL based security. Knowledge of market trends and emerging technologies   We offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)

For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.  Their marketing team in Wroclaw, Poland is seeking a Marketing Specialist who will take part of their creative endeavors. Are you the one who can deliver integrated digital marketing campaigns that will create the best digital lead generation they have ever seen? Do you like to increase our brand awareness and help us be the leading knowledge partner for potential customers? Join their team and apply now! What you will do You take responsibility for detailed activity planning and execution of strategic campaign activities, with timings and costs, to meet the objectives of marketing campaigns; You deliver a full range of campaign elements for the duration of a campaign and can engage target groups. You take ownership of tactical campaigns from definition to measurement of results, such as leads achieved; You brief and co-ordinate internal and external parties for the production of campaign elements; You can successfully execute assigned activities such as events, exhibitions, surveys and content management, which can also fall outside main campaign plans. Your approach You like to take initiative in the entire campaign process to meet all objectives. Together with your colleagues you come up with original campaign ideas, translate these into achievable activities and you know precisely which marketing tools will effectively engage your target audiences. Furthermore, there is a difference between integrated and tactical campaigns, so you easily shift between long-running/ strategic approaches and accurate approaches without losing sight of tangible results. They ask Marketing or a Business qualification; Worked in Marketing for a minimum of 4 years; Solid understanding of digital marketing processes and practice; Campaign/project management skills; Experience in email automation, CRM, CMS, Webinar, Social media, Microsoft Office (Excel, PowerPoint and Word). They offer A challenging international environment; Enthusiastic colleagues who are eager to learn from each other; A flexible and solution-oriented work place; where you work hard but also play hard; A chance to further develop your marketing and creative skills; You have the freedom to use your creative instinct. To Apply: CV + Cover Letter

For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.  The Sales and Marketing team in their Polish office in Wroclaw is looking for a Marketing Manager. Are you the one who can co-ordinate and manage conferences, exhibitions and events to support brand awareness, thought leadership positioning and the generation of high quality leads? Join their team and apply now! What you will do You will coordinate marketing campaigns with sales activities You will manage and improve lead generation campaigns, measuring results You will plan and implementing promotional campaigns and local marketing strategy You will oversee the company’s marketing budget Your approach As a Marketing Manager, you use your creative mind-set to come up with original ideas, which you translate into real achievable activities. You include your ideas into a good briefing to all involved parties, such as creative, copy writers, content producers, online specialists, etc. and you will work closely with them. They can also come to you if they have questions, because you are the one who takes full responsibility for the project management of an event. This also includes the follow-up and lead generation activities. You will make sure that you source and book the right venues and entertainment. When you organise an event, you are aware that you need to integrate campaign plans by using the full marketing mix. They ask Marketing or a Business qualification; Worked in Marketing for a minimum of 5 years; Experience in coordinating PR strategies; Proven experience of event management and executions - intimate executive dinners to large customer conferences; Solid understanding of and experience in the business-to-business marketing process and practice; Project management skills; Knowledge of how to monitor and report on effectiveness of marketing communications They offer A challenging international environment; Enthusiastic colleagues who are eager to learn from each other; A flexible and solution-oriented work place; where you work hard but also play hard; A chance to further develop your marketing and PR skills; You have the freedom to use your creative instinct. To Apply: CV + Cover Letter

Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery. Key accountabilities: Responsibility for solution ownership and solution architecture within project delivery Own, develop and implement the strategy and technical roadmap for Workplace service transformation. Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment. Skills Required: Experience in: Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT) Client Deployment and Lifecycle management Inventory Management Software Deployment and patch management Desktop Client and application virtualisation Client data backup technologies Client security technologies Microsoft Active Directory (conceptual), DNS DHCP Office productivity applications Client hardware and peripherals (x86) – from both technical architecture and procurement viewpoints Client operating systems– both technical & licensing Knowledge of market trends and emerging technologies   We offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)

As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken German ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits

As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken Danish ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits

Job Description/Purpose: Responsible for defining and driving the EMEIA strategy and roadmap for the infrastructure service portfolio area. Fulfil Solution Lead role within project delivery dependant on bandwith. Key accountabilities: Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment. Skills Required: Experience in:   Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Project and resource management experience Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Technical skills: Broad technical background in a number of the following infrastructure services areas: Network technologies and services WAN, LAN, WiFi, DNS, DHCP, VioP, IP Telephony Data Centre Solutions - hosting platforms, virtualisation, storage, backup, archive, Enterprise Management Solutions Operating Systems Windows/Linux Databases SQL, Oracle Identity & Access Management – Active Directory, ADFS, PKI. Client Technologies - workstation, mobile Microsoft Infrastructure Applications – Exchange, Outlook, Lync/Skype for Business, SharePoint Solution Design including Infrastructure Solution Design & Build methodologies Knowledge of market trends and emerging technologies   We offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)

Job description/Purpose Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Responsibilities Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement . Takes ownership of issues identified.  Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.  Escalates issues as necessary to deliver required service level. Skills Required   Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting) Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary 

Job Description/Purpose: Job purpose is to work within a remote infrastructure support team located in Lodz. You will provide responsive, professional and competent technical support for SCCM 2007, SCCM 2012 and SCOM 2012 for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Responsibilities: To administrate and maintain SCCM and SCOM environment including tasks such as: OSD Task Sequence management Windows image handling Applications/Updates deployment SCCM reporting Setting overrides and custom configuration SCOM Management Packs installation Incident, Service Request and Change Management activities – internal and external communication handled in English To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process To escalate issues as necessary to deliver required service level Skills Required:               Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching) Excellent knowledge of MS SCOM 2012 Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge of App-V will be an asset Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V) Self-motivated, team player with great communication skills and business understanding B2 level (or higher) of Spoken and Written English including technical vocabulary

Job description/Purpose Job purpose is to provide deep technical expertise for remote support of high complex IT solutions at customers located in different European countries and to perform back level support  for Intel based Fujitsu PRIMERGY Servers Responsibilities Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology Interface to product development for problem escalation, root cause analysis and problem resolution verification Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of technical support and development, participation in standby shifts 24x7 Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area Skills Required   Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Professional experience with multi years in service and/or development Expert knowledge of Intel based servers architecture in data centers, preferable from Fujitsu Expert knowledge of MS server (2008R2/2012R2) and Redhat/Suse Linux Expert knowledge of Intel based server components (RAID, network, drivers…) Up to date certifications for Microsoft (MCSA, MCSE) and Linux (RHCSA) Soft Skills: Work in international virtual teams and departments, professional customer contact and presentation skills Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, put customer first Self-motivated to continuously improve knowledge and keep skills up to date