jobPOLAND

  • Poland

62 job(s) at jobPOLAND

jobPOLAND Lodz, , Poland
Apr 20, 2018
Full time
Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution  Responsibilities:  Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Skills Required:  Proficiency in Spanish & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:  An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
JOB DESCRIPTION: As IT Support Specialist you will be responsible for providing support services to end-users (customers) by troubleshooting incidents, problems and service request with strong dedication for specializing in Mac OSX and iOS. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.   Applicants should have documented and up-to-date working technical experience and understanding of Mac OSX, applications, solutions and hardware. RESPONSIBILITIES: Provide professional and courteous technical support via chat, email, and telephone to clients; Remotely troubleshoot and repair client issues using suite of support utilities; Visit Professional and Select clients to provide onsite support (when needed); Accurately document your work in Help Desk ticketing system; Clearly communicate expectations from and to clients. JUST AS IMPORTANT AS YOUR EXPERIENCE AND SKILLS WILL BE THE FOLLOWING CHARACTERISTICS AND COMPETENCIES: High standards in both written and spoken English (min. B2 level – work proficiency); Documented work experience in IT as 1st, 2nd or 3rd line of support or equivalent; Working experience in and knowledge of Mac operating systems – client, server architecture; Ability to “Own The Problem”; Desire to work within a team-oriented, collaborative environment. WE OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; We are a start-up so we offer the possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
For our client, they are currently recruiting for a CRM IMPLEMENTATION ANALYST. SCOPE OF TASKS: Analyzing Clients processes and deciding the right solution matching the work process with current requirements; CRM system implementation and customization; Registering issues and reporting; Trainings for Clients if needed. SKILLS & EXPERIENCE: +2 years of experience with CRM (on premise and/or online) with data migrations, integrations, customizations, and/or deployments; At least 2 full life cycle implementations; Strong CRM configuration experience ; Understanding of the service, sales and marketing capabilities of CRM including workflows; Comfortable running requirements gathering meetings and scoping sessions for CRM projects; Skilled at developing technical specifications and designing solutions to meet the requirements; Strong communication and problem-solving skills; Ability to manage multiple projects/clients simultaneously; Experience working with business users understand and document detailed requirements; Experience recommending process improvements according to best practices; Strong presentation and communication skills (both oral and written); Ability and willingness to travel as needed; Fluent English is a must : both written and spoken (second language is a plus); NICE TO HAVE’S: Experience with developing custom applications, triggers, workflows, reports, integrations, forms, conversions, enhancements and data migration; Experience with JavaScript and HTML; Previous consulting experience; Microsoft Certification(s). WE OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; ITIL /Prince2/ Microsoft certifications ; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Well equipped kitchen with various delicious coffee, tea and fruits.
jobPOLAND Lodz, , Poland
Apr 20, 2018
Full time
Job description/Purpose Job purpose is to provide deep technical expertise for remote support of high complex IT solutions at customers located in different European countries and to perform back level support  for Intel based Fujitsu PRIMERGY Servers Responsibilities Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology Interface to product development for problem escalation, root cause analysis and problem resolution verification Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of technical support and development, participation in standby shifts 24x7 Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area Skills Required   Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Professional experience with multi years in service and/or development Expert knowledge of Intel based servers architecture in data centers, preferable from Fujitsu Expert knowledge of MS server (2008R2/2012R2) and Redhat/Suse Linux Expert knowledge of Intel based server components (RAID, network, drivers…) Up to date certifications for Microsoft (MCSA, MCSE) and Linux (RHCSA) Soft Skills: Work in international virtual teams and departments, professional customer contact and presentation skills Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, put customer first Self-motivated to continuously improve knowledge and keep skills up to date
jobPOLAND Lodz, , Poland
Apr 20, 2018
Full time
Job Description/Purpose: Job purpose is to work within a remote infrastructure support team located in Lodz. You will provide responsive, professional and competent technical support for SCCM 2007, SCCM 2012 and SCOM 2012 for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Responsibilities: To administrate and maintain SCCM and SCOM environment including tasks such as: OSD Task Sequence management Windows image handling Applications/Updates deployment SCCM reporting Setting overrides and custom configuration SCOM Management Packs installation Incident, Service Request and Change Management activities – internal and external communication handled in English To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process To escalate issues as necessary to deliver required service level Skills Required:               Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching) Excellent knowledge of MS SCOM 2012 Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge of App-V will be an asset Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V) Self-motivated, team player with great communication skills and business understanding B2 level (or higher) of Spoken and Written English including technical vocabulary
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken Danish ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
For our client, they are currently recruiting for a CRM IMPLEMENTATION CONSULTANT, SCOPE OF DUTIES: Conduction of implementation, consultations and trainings in the field of CRM solutions; Advising clients on CRM solutions in the accomplishment of key projects; Cooperation with client project teams(support, development)in designing and implementing solutions; Proactive cooperation with internal sales department; Technical support of users- the second and third line of support; Creating and caring about the quality of project documentation. DESIRED SKILLS AND QUALIFICATIONS: Experience in technical support of CRM systems; Basics of Microsoft Active Directory (including DNS, DHCP); Practical knowledge of Microsoft Windows Server-based on experience; Practical knowledge of Microsoft SQL and IIS-based on experience; English level min.B2 level- work proficiency; Knowledge of VMware ESXi, T-SQL- would be an asset. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; ITIL and Microsoft certification; Benefits package (MultiSport and/or Enel-med cards); Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Friendly atmosphere; Well equipped kitchen with various delicious coffee, tea and fruits.
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken German ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken French ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits 
jobPOLAND Warsaw, , Poland
Apr 20, 2018
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken Italian; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits