For our client, we are looking for a CONTACT CENTER SUPPORTER WITH ENGLISH
RESPONSIBILITIES:
Providing our customers multichannel customer support (phone, email, live chat, text message);
Delivering customer service according to SLA’s and current processes;
Taking ownership and responsibility of customers’ cases to ensure the best customer experience;
Use resources efficiently to assess the customer’s issues and recommend valid solutions;
Follow up on any customer issues requiring additional support.
SKILLS & EXPERIENCE:
Fluency in English allowing proficient business communication- min. C1 level;
Ability to provide excellent customer support;
Good computer skills;
Knowledge of additional foreign language will be an advantage;
Effective listening and problem solving skills;
Ability to be flexible and adapt to changing priorities in order to meet the needs of the business;
Willingness to participate in shift work system.
WE OFFER:
Ability to work in an international and multicultural organization;
Ability to gain experience with modern technologies;
Trainings and certificates;
Full-time, direct-hire opportunity;
Benefits package;
Friendly work environment- help yourself to taste fruits, coffee or tea.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your English version of CV
Sep 25, 2024
Full time
For our client, we are looking for a CONTACT CENTER SUPPORTER WITH ENGLISH
RESPONSIBILITIES:
Providing our customers multichannel customer support (phone, email, live chat, text message);
Delivering customer service according to SLA’s and current processes;
Taking ownership and responsibility of customers’ cases to ensure the best customer experience;
Use resources efficiently to assess the customer’s issues and recommend valid solutions;
Follow up on any customer issues requiring additional support.
SKILLS & EXPERIENCE:
Fluency in English allowing proficient business communication- min. C1 level;
Ability to provide excellent customer support;
Good computer skills;
Knowledge of additional foreign language will be an advantage;
Effective listening and problem solving skills;
Ability to be flexible and adapt to changing priorities in order to meet the needs of the business;
Willingness to participate in shift work system.
WE OFFER:
Ability to work in an international and multicultural organization;
Ability to gain experience with modern technologies;
Trainings and certificates;
Full-time, direct-hire opportunity;
Benefits package;
Friendly work environment- help yourself to taste fruits, coffee or tea.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your English version of CV
For our client, we are looking for a IT CONSULTANT – 3rd level support
As IT Consultant you will be responsible for providing 3rd line support services for internal company and external clients as well. Support can be provided remotely and/or on-site. You will evaluate the design and effectiveness of Clients organization’s computer systems, which includes data systems, computer networks, security solutions and hardware. The assessment takes into account client needs, resources and efficiency of processes. Your main task is to analyze, propose the implementation of new technology components, and help in transition to on-board those services with the support services.
TASK:
Work on projects for Internal company and external clients;
Provide 3rd level of support;
Design Windows Server environment;
Prepare technical part of projects with road maps;
Manage Virtual infrastructure;
Migrate, upgrade and maintain IT Systems;
Analyze and improve existing solutions;
Document implemented systems;
Contributing to internal initiatives and activities;
Finding new and innovative solutions to problems not covered by SOPs;
Developing own knowledge and expertise.
SKILLS & EXPERIENCE:
Documented professional work experience as IT Specialist or equivalent – min. 5 years;
An expert level on one or more of technologies: Microsoft Windows Server, Hyper-V, VMware, Active Directory, File Servers, Print Services, Backup & disaster recovery, WSUS, GPO, Power Shell;
High standards in both written and spoken English (min. B2 level – work proficiency);
Certified as MCP, MCSA, MCSE, MCT, VMware – preferably;
Willingness to co-operate with others as a TEAM member;
Multi-tasking capabilities;
High level of work ethics, self & time management.
TEHY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certifications ITIL/Microsoft;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Sep 25, 2024
Full time
For our client, we are looking for a IT CONSULTANT – 3rd level support
As IT Consultant you will be responsible for providing 3rd line support services for internal company and external clients as well. Support can be provided remotely and/or on-site. You will evaluate the design and effectiveness of Clients organization’s computer systems, which includes data systems, computer networks, security solutions and hardware. The assessment takes into account client needs, resources and efficiency of processes. Your main task is to analyze, propose the implementation of new technology components, and help in transition to on-board those services with the support services.
TASK:
Work on projects for Internal company and external clients;
Provide 3rd level of support;
Design Windows Server environment;
Prepare technical part of projects with road maps;
Manage Virtual infrastructure;
Migrate, upgrade and maintain IT Systems;
Analyze and improve existing solutions;
Document implemented systems;
Contributing to internal initiatives and activities;
Finding new and innovative solutions to problems not covered by SOPs;
Developing own knowledge and expertise.
SKILLS & EXPERIENCE:
Documented professional work experience as IT Specialist or equivalent – min. 5 years;
An expert level on one or more of technologies: Microsoft Windows Server, Hyper-V, VMware, Active Directory, File Servers, Print Services, Backup & disaster recovery, WSUS, GPO, Power Shell;
High standards in both written and spoken English (min. B2 level – work proficiency);
Certified as MCP, MCSA, MCSE, MCT, VMware – preferably;
Willingness to co-operate with others as a TEAM member;
Multi-tasking capabilities;
High level of work ethics, self & time management.
TEHY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certifications ITIL/Microsoft;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
For our client, we are looking for a IT Customer Supporter with Danish
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Danish and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits
Sep 25, 2024
Full time
For our client, we are looking for a IT Customer Supporter with Danish
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Danish and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits
COOK AND ASSISTANT COOK We make a WORK PERMIT, it's COST. Once you receive your visa, you can start working. WE DON'T HAVE A SPONSOR VISA! We issue work permits for other countries: Lithuania, Czech Republic, Hungary, Slovakia, Romania, Norway, Croatia, Germany, Poland and Serbia WhatsApp: +380966002354 Maryna
City: Gdańsk
Wage: Net payment: cook - 28 zlotys per hour; assistant cook - PLN 22.36/hour. On a permanent basis of work
Work schedule: assistant 5:00 a.m.-1:00 p.m cook 15: 00-23: 00
Duties of a COOK: - Execution of the chef's commands; - Concern for the correct aesthetics of cooking; - Cooperation with other cooks and kitchen workers; - Monitoring the freshness of the products used; - Taking care of hygiene and compliance with HACCP standards; - Serving tables.
Duties of ASSISTANT COOK: - Preparation of ingredients for dishes; - Assistance in slicing, chopping and grinding products; - Cleaning and preparation of kitchen equipment; - Washing-up; - Help in cooking.
Provided by: - Working form - medical support
Housing is provided for 450 zlotys per month or with own housing.
Requirement: Polish or English at the level of understanding without health problems desire to work. We make a WORK PERMIT, it's COST. Once you receive your visa, you can start working. WE DON'T HAVE A SPONSOR VISA! We issue work permits for other countries: Lithuania, Czech Republic, Hungary, Slovakia, Romania, Norway, Croatia, Germany, Poland and Serbia WhatsApp: +380966002354 Maryna
Nov 04, 2024
Full time
COOK AND ASSISTANT COOK We make a WORK PERMIT, it's COST. Once you receive your visa, you can start working. WE DON'T HAVE A SPONSOR VISA! We issue work permits for other countries: Lithuania, Czech Republic, Hungary, Slovakia, Romania, Norway, Croatia, Germany, Poland and Serbia WhatsApp: +380966002354 Maryna
City: Gdańsk
Wage: Net payment: cook - 28 zlotys per hour; assistant cook - PLN 22.36/hour. On a permanent basis of work
Work schedule: assistant 5:00 a.m.-1:00 p.m cook 15: 00-23: 00
Duties of a COOK: - Execution of the chef's commands; - Concern for the correct aesthetics of cooking; - Cooperation with other cooks and kitchen workers; - Monitoring the freshness of the products used; - Taking care of hygiene and compliance with HACCP standards; - Serving tables.
Duties of ASSISTANT COOK: - Preparation of ingredients for dishes; - Assistance in slicing, chopping and grinding products; - Cleaning and preparation of kitchen equipment; - Washing-up; - Help in cooking.
Provided by: - Working form - medical support
Housing is provided for 450 zlotys per month or with own housing.
Requirement: Polish or English at the level of understanding without health problems desire to work. We make a WORK PERMIT, it's COST. Once you receive your visa, you can start working. WE DON'T HAVE A SPONSOR VISA! We issue work permits for other countries: Lithuania, Czech Republic, Hungary, Slovakia, Romania, Norway, Croatia, Germany, Poland and Serbia WhatsApp: +380966002354 Maryna
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around.
Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Junior Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.
What you will do:
You will be responsible for updating Oracle and MS SQL data bases
You will be in charge of updating UNIT4 applications
You will provide training and consultancy work
Your approach
Eager to learn new technologies
Communicative and helpful
Team spirit
Ability to focus on solutions instead of problems
Analytical and structured
They ask
Knowledge of ORACLE 11g/12c
Practical knowledge of PL/SQL
Knowledge of Microsoft Windows Server (2008/R2/2012/R2)
Knowledge of VMWARE, Hyper-V will be and advantage
Previous experience in working with Microsoft Active Directory will be a plus
Driving license
They offer
Work with cutting edge technology
Stable employment with an attractive salary
Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
Sport and integration events
International work experience
Opportunity fo meeting people from various countries and cultures
To Apply: CV + Cover Letter
Sep 25, 2024
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around.
Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Junior Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.
What you will do:
You will be responsible for updating Oracle and MS SQL data bases
You will be in charge of updating UNIT4 applications
You will provide training and consultancy work
Your approach
Eager to learn new technologies
Communicative and helpful
Team spirit
Ability to focus on solutions instead of problems
Analytical and structured
They ask
Knowledge of ORACLE 11g/12c
Practical knowledge of PL/SQL
Knowledge of Microsoft Windows Server (2008/R2/2012/R2)
Knowledge of VMWARE, Hyper-V will be and advantage
Previous experience in working with Microsoft Active Directory will be a plus
Driving license
They offer
Work with cutting edge technology
Stable employment with an attractive salary
Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
Sport and integration events
International work experience
Opportunity fo meeting people from various countries and cultures
To Apply: CV + Cover Letter
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities
Works within a team supporting end users with technical queries
Provides internal toolset training and takes ownership around queries
Develops an understanding of the customers’ environment and service delivery requirements
Follows established processes and recommends improvements to these as appropriate
Takes ownership for listening to and understanding the customer’s problem
Uses relevant information to diagnose and to resolve or enable resolution in a timely manner
Escalates issues as necessary to deliver required SLA
Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in German and English
Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office
Knowledge of Networking, VPNs, WIFI, VDI environments
Excellent approach to business model and workingunder SLA requirements
Strong customer relationship and excellent problem solving
Excellent communication and team work
Drive and determination
Initiative to constantly improve solution methods
Flexible approach and working well under pressure
Time management
Ability to prioritise tasks
We offer
An interesting job in one of the largest IT companies
Challenging work environment
Various trainings
Highly motivated team and international corporate culture
Private medical care and other benefits
Sep 25, 2024
Full time
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities
Works within a team supporting end users with technical queries
Provides internal toolset training and takes ownership around queries
Develops an understanding of the customers’ environment and service delivery requirements
Follows established processes and recommends improvements to these as appropriate
Takes ownership for listening to and understanding the customer’s problem
Uses relevant information to diagnose and to resolve or enable resolution in a timely manner
Escalates issues as necessary to deliver required SLA
Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in German and English
Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office
Knowledge of Networking, VPNs, WIFI, VDI environments
Excellent approach to business model and workingunder SLA requirements
Strong customer relationship and excellent problem solving
Excellent communication and team work
Drive and determination
Initiative to constantly improve solution methods
Flexible approach and working well under pressure
Time management
Ability to prioritise tasks
We offer
An interesting job in one of the largest IT companies
Challenging work environment
Various trainings
Highly motivated team and international corporate culture
Private medical care and other benefits
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
They are looking for a Lead Software Engineer for technical area in our Research & Development center in Wrocław, Poland. You will have the total code responsibility for a specified software area of the client products. The team is responsible for all the existing and new code within this area, and you will oversee their work. Do you like to supervise, guide and review architectural design and coding of all activities, including new development projects and non-trivial fixes? Join their center and apply now!
What you will do
Organize and perform quality related activities within the technical area of responsibility, including code reviews and scripted tests;
Together with the Chief Software Engineer and the other LSE, you will take decisions on code related activities and act as an advisory board towards the PSB and the TMG.
For Product Area/areas assigned, the Lead Software Engineer has total responsibility of all existing and new code.
Code issues include, but is not limited to:Coordinate startup / training of distributed development,
Main point of contact for cross-team/product family requests regarding technical challenges, Server code and SQL, Database , Modelling, SQL possibilities, etc., .NET code, Smart Client, X2 client code, ASP.NET Web API, Test Driven Development and continuous integration, TFS structure / Build related issues, Development environment and tools, Utilization and upgrades, Visual Studio, Upgrade of ABW code to new versions, ReSharper, Build City
New ABW release adoption
“Platform tools” – XmlDataBuilder, “Create Attribute” Checker, EntityGenerator etc.
3rd party products
Developer page
Reporting
Customization: VBA, ACT
Your approach
As a Lead Software Engineer, you like to analyze and create new code, and technology just makes you enthusiastic.To deliver the best products and service to all our customers worldwide, you work precisely and deliver high quality. Initiating new projects is part of who you are and you have a strong drive to achieve the best results in your projects, together with your team. In the entire process, you will not forget to share your ideas with your team members, and come up with advise regarding conducted tests and new possibilities of our software.
They ask
Minimum 5 year relevant programming experience;
Knowledge of object-oriented programming languages (C#, C++), .Net Framework, HTML5, CSS, SQL, ASP.NET, JavaScript; and its libraries (Ext JS, JQuery) is excellent;
The ability to analyse problems and implement solutions for debugging; and willing to share your ideas to improve design´s decisions;
Knowledge of agile development methodologies, including Scrum and Test Driven Development;
Good at interacting in English with your colleagues, both verbally and in writing.
Strong technical knowledge is preferred
Superior abilities in product architectural design and technical design methods (preferably UML).
They offer
An inspiring work environment in one of the biggest R&D centers in Poland;
An opportunity to grow, including working with the latest technology, trainings and financing technical certificates;
A knowledge sharing atmosphere and a team full of enthusiastic professionals;
English lessons in the company;
Private Medical Care - and they also want you to keep fit, so they provide you the following perks: Private Medical Care, Multisport card, group insurance, etc.
To Apply: CV + Cover Letter
Sep 25, 2024
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
They are looking for a Lead Software Engineer for technical area in our Research & Development center in Wrocław, Poland. You will have the total code responsibility for a specified software area of the client products. The team is responsible for all the existing and new code within this area, and you will oversee their work. Do you like to supervise, guide and review architectural design and coding of all activities, including new development projects and non-trivial fixes? Join their center and apply now!
What you will do
Organize and perform quality related activities within the technical area of responsibility, including code reviews and scripted tests;
Together with the Chief Software Engineer and the other LSE, you will take decisions on code related activities and act as an advisory board towards the PSB and the TMG.
For Product Area/areas assigned, the Lead Software Engineer has total responsibility of all existing and new code.
Code issues include, but is not limited to:Coordinate startup / training of distributed development,
Main point of contact for cross-team/product family requests regarding technical challenges, Server code and SQL, Database , Modelling, SQL possibilities, etc., .NET code, Smart Client, X2 client code, ASP.NET Web API, Test Driven Development and continuous integration, TFS structure / Build related issues, Development environment and tools, Utilization and upgrades, Visual Studio, Upgrade of ABW code to new versions, ReSharper, Build City
New ABW release adoption
“Platform tools” – XmlDataBuilder, “Create Attribute” Checker, EntityGenerator etc.
3rd party products
Developer page
Reporting
Customization: VBA, ACT
Your approach
As a Lead Software Engineer, you like to analyze and create new code, and technology just makes you enthusiastic.To deliver the best products and service to all our customers worldwide, you work precisely and deliver high quality. Initiating new projects is part of who you are and you have a strong drive to achieve the best results in your projects, together with your team. In the entire process, you will not forget to share your ideas with your team members, and come up with advise regarding conducted tests and new possibilities of our software.
They ask
Minimum 5 year relevant programming experience;
Knowledge of object-oriented programming languages (C#, C++), .Net Framework, HTML5, CSS, SQL, ASP.NET, JavaScript; and its libraries (Ext JS, JQuery) is excellent;
The ability to analyse problems and implement solutions for debugging; and willing to share your ideas to improve design´s decisions;
Knowledge of agile development methodologies, including Scrum and Test Driven Development;
Good at interacting in English with your colleagues, both verbally and in writing.
Strong technical knowledge is preferred
Superior abilities in product architectural design and technical design methods (preferably UML).
They offer
An inspiring work environment in one of the biggest R&D centers in Poland;
An opportunity to grow, including working with the latest technology, trainings and financing technical certificates;
A knowledge sharing atmosphere and a team full of enthusiastic professionals;
English lessons in the company;
Private Medical Care - and they also want you to keep fit, so they provide you the following perks: Private Medical Care, Multisport card, group insurance, etc.
To Apply: CV + Cover Letter
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: • To administrate and maintain MS SQL Database Servers including tasks such as:
Scheduled jobs
Maintenance plans
Backups / Restores
Installations / Patching / Upgrading of MS SQL Database Servers
User Access Management (UAM)
• Incident, Service Request and Change Management activities – internal and external communication handled in English • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service • To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process • To escalate issues as necessary to deliver required service level • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Skills Required:
Knowledge of Windows Server environment (including Active Directory, Server Hardware, Clustering)
Extended knowledge of MS SQL (Structures, Concepts, Administration)
B2 level (or higher) of Spoken and Written English including technical vocabulary
Nice to have: knowledge of other Database Platforms (such as Oracle, MySQL, DB2)
Self-motivated team player with great communication skills and business understanding
What we offer:
Exceptional atmosphere of work within highly motivated and dynamic team
Wide development and training packages including certification paths
Attractive salary and benefits package (sports cards, lunch subsidy, integration events)
Access to test environment
Private medical care
Recognition Program and Career Path Planning
PS4/Enertainment floor
Fruits
…and the best free coffee in the city:)
Sep 25, 2024
Full time
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: • To administrate and maintain MS SQL Database Servers including tasks such as:
Scheduled jobs
Maintenance plans
Backups / Restores
Installations / Patching / Upgrading of MS SQL Database Servers
User Access Management (UAM)
• Incident, Service Request and Change Management activities – internal and external communication handled in English • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service • To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process • To escalate issues as necessary to deliver required service level • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Skills Required:
Knowledge of Windows Server environment (including Active Directory, Server Hardware, Clustering)
Extended knowledge of MS SQL (Structures, Concepts, Administration)
B2 level (or higher) of Spoken and Written English including technical vocabulary
Nice to have: knowledge of other Database Platforms (such as Oracle, MySQL, DB2)
Self-motivated team player with great communication skills and business understanding
What we offer:
Exceptional atmosphere of work within highly motivated and dynamic team
Wide development and training packages including certification paths
Attractive salary and benefits package (sports cards, lunch subsidy, integration events)
Access to test environment
Private medical care
Recognition Program and Career Path Planning
PS4/Enertainment floor
Fruits
…and the best free coffee in the city:)
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities:
Answering customers’ IT related queries in a professional manner
Network and e-mail accounts administration
Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Hungarian & English
Knowledge of various software and applications
Customer service / IT experience will be an asset
Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.
We offer:
An interesting job in one of the largest IT companies
Challenging work environment
Highly motivated team and international corporate culture
Full-time job in rota system (24h/7)
Competitive salary
IT & soft skills trainings
Sep 25, 2024
Full time
Job Description/Purpose: Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution Responsibilities:
Answering customers’ IT related queries in a professional manner
Network and e-mail accounts administration
Daily check of tasks assigned by the manager
Skills Required:
Proficiency in Hungarian & English
Knowledge of various software and applications
Customer service / IT experience will be an asset
Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.
We offer:
An interesting job in one of the largest IT companies
Challenging work environment
Highly motivated team and international corporate culture
Full-time job in rota system (24h/7)
Competitive salary
IT & soft skills trainings
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around.
Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their Consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.
What you will do:
You will create dedicated reports.
You will design and build interfaces with other systems
You will prepare of WorkFlows
You will be responisible for data conversions
You will train client's administrators in the field of technical work
Your approach
Eager to learn new technologies
Communicative and helpful
Team spirit
Ability to focus on solutions instead of problems
Analytical and structured
They ask
Basic knowledge of SQL
Experience in working as a Technical Consultant will be an advantage
Knowledge of ERP systems will be a plus
They offer
Work with cutting edge technology
Stable employment with an attractive salary
Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
Sport and integration events
International work experience
Opportunity fo meeting people from various countries and cultures
To Apply: CV + Cover Letter
Sep 25, 2024
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around.
Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their Consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.
What you will do:
You will create dedicated reports.
You will design and build interfaces with other systems
You will prepare of WorkFlows
You will be responisible for data conversions
You will train client's administrators in the field of technical work
Your approach
Eager to learn new technologies
Communicative and helpful
Team spirit
Ability to focus on solutions instead of problems
Analytical and structured
They ask
Basic knowledge of SQL
Experience in working as a Technical Consultant will be an advantage
Knowledge of ERP systems will be a plus
They offer
Work with cutting edge technology
Stable employment with an attractive salary
Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
Sport and integration events
International work experience
Opportunity fo meeting people from various countries and cultures
To Apply: CV + Cover Letter
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken French ;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented IT competencies or equivalent customer support experience;
Willingness to participate in shift work system;
Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Possibility of continued development and promotions alike;
Well equipped kitchen with various delicious coffee, tea and fruits
Sep 25, 2024
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken French ;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented IT competencies or equivalent customer support experience;
Willingness to participate in shift work system;
Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Possibility of continued development and promotions alike;
Well equipped kitchen with various delicious coffee, tea and fruits
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery. Key accountabilities:
Own, develop and implement the strategy and technical roadmap for Voice & Data Network service transformation.
Take the lead in development of solutions for new Infrastructure Services
Build business case justification for implementing solutions through the IT governance and financial approvals process
Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes
Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers.
Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy
Leading the selection, development and implementation of IT infrastructure solutions
Interpreting customer and business needs
Writing proposals, business cases and actively managing costs and benefits
Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9
Service Management concepts (ITIL/COBIT)
Technical skills
WAN topology and technologies (MPLS, Cisco, DWDM)
LAN technology/WLAN technology (Aruba/Cisco)
DNS and DHCP services
Voice over IP and fixed line telephony technologies
Voice and Data convergence
Network Management technologies (IPAM, network management)
Internet Gateway and proxy services
WAN acceleration/optimization
VPN based connectivity solutions
Firewalls and ACL based security.
Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team
Wide development and training packages including certification paths
Attractive salary and benefits package (sport cards, lunch subsidy, intergation events)
Access to test environment
Private medical care
Recognition Program and Career Path Planning
PS4/Entertainment floor
Fruits
... and the best free coffee in the city:)
Sep 25, 2024
Full time
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery. Key accountabilities:
Own, develop and implement the strategy and technical roadmap for Voice & Data Network service transformation.
Take the lead in development of solutions for new Infrastructure Services
Build business case justification for implementing solutions through the IT governance and financial approvals process
Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes
Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers.
Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy
Leading the selection, development and implementation of IT infrastructure solutions
Interpreting customer and business needs
Writing proposals, business cases and actively managing costs and benefits
Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9
Service Management concepts (ITIL/COBIT)
Technical skills
WAN topology and technologies (MPLS, Cisco, DWDM)
LAN technology/WLAN technology (Aruba/Cisco)
DNS and DHCP services
Voice over IP and fixed line telephony technologies
Voice and Data convergence
Network Management technologies (IPAM, network management)
Internet Gateway and proxy services
WAN acceleration/optimization
VPN based connectivity solutions
Firewalls and ACL based security.
Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team
Wide development and training packages including certification paths
Attractive salary and benefits package (sport cards, lunch subsidy, intergation events)
Access to test environment
Private medical care
Recognition Program and Career Path Planning
PS4/Entertainment floor
Fruits
... and the best free coffee in the city:)
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
The Sales and Marketing team in their Polish office in Wroclaw is looking for a Marketing Manager. Are you the one who can co-ordinate and manage conferences, exhibitions and events to support brand awareness, thought leadership positioning and the generation of high quality leads? Join their team and apply now!
What you will do
You will coordinate marketing campaigns with sales activities
You will manage and improve lead generation campaigns, measuring results
You will plan and implementing promotional campaigns and local marketing strategy
You will oversee the company’s marketing budget
Your approach
As a Marketing Manager, you use your creative mind-set to come up with original ideas, which you translate into real achievable activities. You include your ideas into a good briefing to all involved parties, such as creative, copy writers, content producers, online specialists, etc. and you will work closely with them. They can also come to you if they have questions, because you are the one who takes full responsibility for the project management of an event. This also includes the follow-up and lead generation activities. You will make sure that you source and book the right venues and entertainment. When you organise an event, you are aware that you need to integrate campaign plans by using the full marketing mix.
They ask
Marketing or a Business qualification;
Worked in Marketing for a minimum of 5 years;
Experience in coordinating PR strategies;
Proven experience of event management and executions - intimate executive dinners to large customer conferences;
Solid understanding of and experience in the business-to-business marketing process and practice;
Project management skills;
Knowledge of how to monitor and report on effectiveness of marketing communications
They offer
A challenging international environment;
Enthusiastic colleagues who are eager to learn from each other;
A flexible and solution-oriented work place; where you work hard but also play hard;
A chance to further develop your marketing and PR skills;
You have the freedom to use your creative instinct.
To Apply: CV + Cover Letter
Sep 25, 2024
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
The Sales and Marketing team in their Polish office in Wroclaw is looking for a Marketing Manager. Are you the one who can co-ordinate and manage conferences, exhibitions and events to support brand awareness, thought leadership positioning and the generation of high quality leads? Join their team and apply now!
What you will do
You will coordinate marketing campaigns with sales activities
You will manage and improve lead generation campaigns, measuring results
You will plan and implementing promotional campaigns and local marketing strategy
You will oversee the company’s marketing budget
Your approach
As a Marketing Manager, you use your creative mind-set to come up with original ideas, which you translate into real achievable activities. You include your ideas into a good briefing to all involved parties, such as creative, copy writers, content producers, online specialists, etc. and you will work closely with them. They can also come to you if they have questions, because you are the one who takes full responsibility for the project management of an event. This also includes the follow-up and lead generation activities. You will make sure that you source and book the right venues and entertainment. When you organise an event, you are aware that you need to integrate campaign plans by using the full marketing mix.
They ask
Marketing or a Business qualification;
Worked in Marketing for a minimum of 5 years;
Experience in coordinating PR strategies;
Proven experience of event management and executions - intimate executive dinners to large customer conferences;
Solid understanding of and experience in the business-to-business marketing process and practice;
Project management skills;
Knowledge of how to monitor and report on effectiveness of marketing communications
They offer
A challenging international environment;
Enthusiastic colleagues who are eager to learn from each other;
A flexible and solution-oriented work place; where you work hard but also play hard;
A chance to further develop your marketing and PR skills;
You have the freedom to use your creative instinct.
To Apply: CV + Cover Letter
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
Their marketing team in Wroclaw, Poland is seeking a Marketing Specialist who will take part of their creative endeavors. Are you the one who can deliver integrated digital marketing campaigns that will create the best digital lead generation they have ever seen? Do you like to increase our brand awareness and help us be the leading knowledge partner for potential customers? Join their team and apply now!
What you will do
You take responsibility for detailed activity planning and execution of strategic campaign activities, with timings and costs, to meet the objectives of marketing campaigns;
You deliver a full range of campaign elements for the duration of a campaign and can engage target groups.
You take ownership of tactical campaigns from definition to measurement of results, such as leads achieved;
You brief and co-ordinate internal and external parties for the production of campaign elements;
You can successfully execute assigned activities such as events, exhibitions, surveys and content management, which can also fall outside main campaign plans.
Your approach
You like to take initiative in the entire campaign process to meet all objectives. Together with your colleagues you come up with original campaign ideas, translate these into achievable activities and you know precisely which marketing tools will effectively engage your target audiences. Furthermore, there is a difference between integrated and tactical campaigns, so you easily shift between long-running/ strategic approaches and accurate approaches without losing sight of tangible results.
They ask
Marketing or a Business qualification;
Worked in Marketing for a minimum of 4 years;
Solid understanding of digital marketing processes and practice;
Campaign/project management skills;
Experience in email automation, CRM, CMS, Webinar, Social media, Microsoft Office (Excel, PowerPoint and Word).
They offer
A challenging international environment;
Enthusiastic colleagues who are eager to learn from each other;
A flexible and solution-oriented work place; where you work hard but also play hard;
A chance to further develop your marketing and creative skills;
You have the freedom to use your creative instinct.
To Apply: CV + Cover Letter
Sep 25, 2024
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
Their marketing team in Wroclaw, Poland is seeking a Marketing Specialist who will take part of their creative endeavors. Are you the one who can deliver integrated digital marketing campaigns that will create the best digital lead generation they have ever seen? Do you like to increase our brand awareness and help us be the leading knowledge partner for potential customers? Join their team and apply now!
What you will do
You take responsibility for detailed activity planning and execution of strategic campaign activities, with timings and costs, to meet the objectives of marketing campaigns;
You deliver a full range of campaign elements for the duration of a campaign and can engage target groups.
You take ownership of tactical campaigns from definition to measurement of results, such as leads achieved;
You brief and co-ordinate internal and external parties for the production of campaign elements;
You can successfully execute assigned activities such as events, exhibitions, surveys and content management, which can also fall outside main campaign plans.
Your approach
You like to take initiative in the entire campaign process to meet all objectives. Together with your colleagues you come up with original campaign ideas, translate these into achievable activities and you know precisely which marketing tools will effectively engage your target audiences. Furthermore, there is a difference between integrated and tactical campaigns, so you easily shift between long-running/ strategic approaches and accurate approaches without losing sight of tangible results.
They ask
Marketing or a Business qualification;
Worked in Marketing for a minimum of 4 years;
Solid understanding of digital marketing processes and practice;
Campaign/project management skills;
Experience in email automation, CRM, CMS, Webinar, Social media, Microsoft Office (Excel, PowerPoint and Word).
They offer
A challenging international environment;
Enthusiastic colleagues who are eager to learn from each other;
A flexible and solution-oriented work place; where you work hard but also play hard;
A chance to further develop your marketing and creative skills;
You have the freedom to use your creative instinct.
To Apply: CV + Cover Letter
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken Danish ;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented IT competencies or equivalent customer support experience;
Willingness to participate in shift work system;
Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Possibility of continued development and promotions alike;
Well equipped kitchen with various delicious coffee, tea and fruits
Sep 25, 2024
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken Danish ;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented IT competencies or equivalent customer support experience;
Willingness to participate in shift work system;
Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Possibility of continued development and promotions alike;
Well equipped kitchen with various delicious coffee, tea and fruits
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken German ;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented IT competencies or equivalent customer support experience;
Willingness to participate in shift work system;
Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Possibility of continued development and promotions alike;
Well equipped kitchen with various delicious coffee, tea and fruits
Sep 25, 2024
Full time
As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken German ;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented IT competencies or equivalent customer support experience;
Willingness to participate in shift work system;
Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Possibility of continued development and promotions alike;
Well equipped kitchen with various delicious coffee, tea and fruits
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.
Key accountabilities:
Responsibility for solution ownership and solution architecture within project delivery
Own, develop and implement the strategy and technical roadmap for Workplace service transformation.
Take the lead in development of solutions for new Infrastructure Services
Build business case justification for implementing solutions through the IT governance and financial approvals process
Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes
Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers.
Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy
Leading the selection, development and implementation of IT infrastructure solutions
Interpreting customer and business needs
Writing proposals, business cases and actively managing costs and benefits
Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9
Service Management concepts (ITIL/COBIT)
Client Deployment and Lifecycle management
Inventory Management
Software Deployment and patch management
Desktop Client and application virtualisation
Client data backup technologies
Client security technologies
Microsoft Active Directory (conceptual), DNS DHCP
Office productivity applications
Client hardware and peripherals (x86) – from both technical architecture and procurement viewpoints
Client operating systems– both technical & licensing
Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team
Wide development and training packages including certification paths
Attractive salary and benefits package (sport cards, lunch subsidy, intergation events)
Access to test environment
Private medical care
Recognition Program and Career Path Planning
PS4/Entertainment floor
Fruits
... and the best free coffee in the city:)
Sep 25, 2024
Full time
Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.
Key accountabilities:
Responsibility for solution ownership and solution architecture within project delivery
Own, develop and implement the strategy and technical roadmap for Workplace service transformation.
Take the lead in development of solutions for new Infrastructure Services
Build business case justification for implementing solutions through the IT governance and financial approvals process
Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes
Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers.
Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment.
Skills Required: Experience in:
Setting & Communicating IT Strategy
Leading the selection, development and implementation of IT infrastructure solutions
Interpreting customer and business needs
Writing proposals, business cases and actively managing costs and benefits
Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9
Service Management concepts (ITIL/COBIT)
Client Deployment and Lifecycle management
Inventory Management
Software Deployment and patch management
Desktop Client and application virtualisation
Client data backup technologies
Client security technologies
Microsoft Active Directory (conceptual), DNS DHCP
Office productivity applications
Client hardware and peripherals (x86) – from both technical architecture and procurement viewpoints
Client operating systems– both technical & licensing
Knowledge of market trends and emerging technologies
We offer:
Exceptional atmosphere of work within highly motivated and dynamic team
Wide development and training packages including certification paths
Attractive salary and benefits package (sport cards, lunch subsidy, intergation events)
Access to test environment
Private medical care
Recognition Program and Career Path Planning
PS4/Entertainment floor
Fruits
... and the best free coffee in the city:)
Job description/Purpose
Job purpose is to provide deep technical expertise for remote support of high complex IT solutions at customers located in different European countries and to perform back level support for Intel based Fujitsu PRIMERGY Servers
Responsibilities
Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology
Interface to product development for problem escalation, root cause analysis and problem resolution verification
Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction
Escalation handling and coordination of technical support and development, participation in standby shifts 24x7
Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development
Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements
Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers
Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions
Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area
Skills Required
Education:
University degree in IT or equivalent subject or comparable education
Required Language(s):
Fluent English skills with technical and business focus (B2 Level or higher)
German Language (B2 Level or higher) would be an asset
Minimum Experience:
Professional experience with multi years in service and/or development
Expert knowledge of Intel based servers architecture in data centers, preferable from Fujitsu
Expert knowledge of MS server (2008R2/2012R2) and Redhat/Suse Linux
Expert knowledge of Intel based server components (RAID, network, drivers…)
Up to date certifications for Microsoft (MCSA, MCSE) and Linux (RHCSA)
Soft Skills:
Work in international virtual teams and departments, professional customer contact and presentation skills
Ability to work autonomous and under pressure from customer/countries side
Customer and service oriented thinking, put customer first
Self-motivated to continuously improve knowledge and keep skills up to date
Sep 25, 2024
Full time
Job description/Purpose
Job purpose is to provide deep technical expertise for remote support of high complex IT solutions at customers located in different European countries and to perform back level support for Intel based Fujitsu PRIMERGY Servers
Responsibilities
Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology
Interface to product development for problem escalation, root cause analysis and problem resolution verification
Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction
Escalation handling and coordination of technical support and development, participation in standby shifts 24x7
Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development
Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements
Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers
Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions
Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area
Skills Required
Education:
University degree in IT or equivalent subject or comparable education
Required Language(s):
Fluent English skills with technical and business focus (B2 Level or higher)
German Language (B2 Level or higher) would be an asset
Minimum Experience:
Professional experience with multi years in service and/or development
Expert knowledge of Intel based servers architecture in data centers, preferable from Fujitsu
Expert knowledge of MS server (2008R2/2012R2) and Redhat/Suse Linux
Expert knowledge of Intel based server components (RAID, network, drivers…)
Up to date certifications for Microsoft (MCSA, MCSE) and Linux (RHCSA)
Soft Skills:
Work in international virtual teams and departments, professional customer contact and presentation skills
Ability to work autonomous and under pressure from customer/countries side
Customer and service oriented thinking, put customer first
Self-motivated to continuously improve knowledge and keep skills up to date
Job Description/Purpose:
Job purpose is to work within a remote infrastructure support team located in Lodz. You will provide responsive, professional and competent technical support for SCCM 2007, SCCM 2012 and SCOM 2012 for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities:
To administrate and maintain SCCM and SCOM environment including tasks such as:
OSD Task Sequence management
Windows image handling
Applications/Updates deployment
SCCM reporting
Setting overrides and custom configuration
SCOM Management Packs installation
Incident, Service Request and Change Management activities – internal and external communication handled in English
To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service
To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement
To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process
To escalate issues as necessary to deliver required service level
Skills Required:
Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching)
Excellent knowledge of MS SCOM 2012
Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012)
Knowledge of App-V will be an asset
Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V)
Self-motivated, team player with great communication skills and business understanding
B2 level (or higher) of Spoken and Written English including technical vocabulary
Sep 25, 2024
Full time
Job Description/Purpose:
Job purpose is to work within a remote infrastructure support team located in Lodz. You will provide responsive, professional and competent technical support for SCCM 2007, SCCM 2012 and SCOM 2012 for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities:
To administrate and maintain SCCM and SCOM environment including tasks such as:
OSD Task Sequence management
Windows image handling
Applications/Updates deployment
SCCM reporting
Setting overrides and custom configuration
SCOM Management Packs installation
Incident, Service Request and Change Management activities – internal and external communication handled in English
To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service
To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement
To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process
To escalate issues as necessary to deliver required service level
Skills Required:
Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching)
Excellent knowledge of MS SCOM 2012
Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012)
Knowledge of App-V will be an asset
Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V)
Self-motivated, team player with great communication skills and business understanding
B2 level (or higher) of Spoken and Written English including technical vocabulary
Job description/Purpose
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities
Works within support team on technical issues and problems related to customer infrastructure.
Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service.
Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement .
Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.
Escalates issues as necessary to deliver required service level.
Skills Required
Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)
Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge
Self-motivated, team player with great communication skills and business understanding
Verbal and Written English including Technical Vocabulary
Sep 25, 2024
Full time
Job description/Purpose
Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Responsibilities
Works within support team on technical issues and problems related to customer infrastructure.
Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service.
Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement .
Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.
Escalates issues as necessary to deliver required service level.
Skills Required
Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)
Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge
Self-motivated, team player with great communication skills and business understanding
Verbal and Written English including Technical Vocabulary