15 jobs found

For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around. Our client develops and provides its custumers with HR dedicated ERP system called TETA. Their Consultants works with over 2000 companies and institutions and they are a leader in Polish ERP market. As a Technical Consultant you will be responsible for system implementation and maintaining the word class customer service.   What you will do: You will create dedicated reports. You will design and build interfaces with other systems You will prepare of WorkFlows You will be responisible for data conversions You will train client's administrators in the field of technical work Your approach Eager to learn new technologies Communicative and helpful Team spirit Ability to focus on solutions instead of problems Analytical and structured   They ask Basic knowledge of SQL Experience in working as a Technical Consultant will be an advantage Knowledge of ERP systems will be a plus     They offer Work with cutting edge technology Stable employment with an attractive salary Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others Sport and integration events International work experience Opportunity fo meeting people from various countries and cultures To Apply: CV + Cover Letter

Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution  Responsibilities:  Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Skills Required:  Proficiency in Finnish & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:  An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings

Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution  Responsibilities:  Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Skills Required:  Proficiency in Hungarian & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:  An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings

Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support.  Responsibilities Works  within  a  team  supporting  end  users with technical queries Provides   internal   toolset   training   and   takes ownership around queries Develops  an  understanding  of  the  customers’ environment and service delivery requirements Follows  established  processes  and  recommends improvements to these as appropriate Takes ownership for listening to and understanding the customer’s problem Uses  relevant  information  to  diagnose  and to resolve or enable resolution in a timely manner Escalates  issues  as  necessary  to  deliver  required SLA Acts as an effective and helpful member of the team, demonstrating initiative Skills required Excellent verbal  and  written  language  skills  in German and English Advanced  Knowledge  of  Microsoft  Windows 7/8, Microsoft Office Knowledge    of    Networking,    VPNs,    WIFI, VDI environments Excellent approach to business model and workingunder SLA requirements Strong     customer     relationship     and     excellent problem solving Excellent communication and team work Drive and determination Initiative to constantly improve solution methods Flexible approach and working well under pressure Time management Ability to prioritise tasks We offer An   interesting   job   in   one   of   the   largest   IT companies Challenging work environment Various trainings Highly motivated team and international corporate culture Private medical care and other benefits

  Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: • To administrate and maintain MS SQL Database Servers including tasks such as:          Scheduled jobs          Maintenance plans          Backups / Restores          Installations / Patching / Upgrading of MS SQL Database Servers          User Access Management (UAM) • Incident, Service Request and Change Management activities – internal and external communication handled in English • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service • To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process • To escalate issues as necessary to deliver required service level • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Skills Required:   Knowledge of Windows Server environment (including Active Directory, Server Hardware, Clustering) Extended knowledge of MS SQL (Structures, Concepts, Administration) B2 level (or higher) of Spoken and Written English including technical vocabulary Nice to have: knowledge of other Database Platforms (such as Oracle, MySQL, DB2) Self-motivated team player with great communication skills and business understanding What we offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sports cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enertainment floor Fruits …and the best free coffee in the city:)

Job Description/Purpose: Lead Architect responsible for solution ownership and solution architecture within project delivery.    Key accountabilities:   Own, develop and implement the strategy and technical roadmap for Voice & Data Network service transformation.  Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment. Skills Required: Experience in: Setting & Communicating IT Strategy Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Service Management concepts (ITIL/COBIT)   Technical skills WAN topology and technologies (MPLS, Cisco, DWDM) LAN technology/WLAN technology (Aruba/Cisco) DNS and DHCP services Voice over IP and fixed line telephony technologies Voice and Data convergence Network Management technologies (IPAM, network management) Internet Gateway and proxy services WAN acceleration/optimization VPN based connectivity solutions Firewalls and ACL based security. Knowledge of market trends and emerging technologies   We offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)

Job Description/Purpose: Responsible for defining and driving the EMEIA strategy and roadmap for the infrastructure service portfolio area. Fulfil Solution Lead role within project delivery dependant on bandwith. Key accountabilities: Take the lead in development of solutions for new Infrastructure Services Build business case justification for implementing solutions through the IT governance and financial approvals process Act as Solution Owner in project delivery to ensure the solution is implemented in line with the solution architecture and business objectives and outcomes Manage complex relationships with stakeholders, customers and suppliers and influence key decision makers. Capitalize on knowledge of best practice and emerging technologies to translate strategy into programmes for systems change and infrastructure developments that drive maximum benefit from investment. Skills Required: Experience in:   Leading the selection, development and implementation of IT infrastructure solutions Interpreting customer and business needs Writing proposals, business cases and actively managing costs and benefits Project and resource management experience Understanding and knowledge of the application of Enterprise Architecture methods and concepts, specifically TOGAF v9 Technical skills: Broad technical background in a number of the following infrastructure services areas: Network technologies and services WAN, LAN, WiFi, DNS, DHCP, VioP, IP Telephony Data Centre Solutions - hosting platforms, virtualisation, storage, backup, archive, Enterprise Management Solutions Operating Systems Windows/Linux Databases SQL, Oracle Identity & Access Management – Active Directory, ADFS, PKI. Client Technologies - workstation, mobile Microsoft Infrastructure Applications – Exchange, Outlook, Lync/Skype for Business, SharePoint Solution Design including Infrastructure Solution Design & Build methodologies Knowledge of market trends and emerging technologies   We offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, intergation events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Entertainment floor Fruits ... and the best free coffee in the city:)

For our client, we are looking for a professional Service Delivery Coordinator who will play an essential role in training and support of new business for the client's services and the performance of existing Clients. We are looking for Service Delivery Coordinator with intense background in service delivery and understanding of the IT Service Desk solutions needs. This is a business role that requires proven experience in Service Delivery. TASKS: Coordinating and managing services; Translating business requirements into technical requirements and operational processes; Coordinating implementation of new services and IT products; Defining SLA’s for each service and component KPI’s; Continuous communication with production teams and quality assurance; Responsible for OLA’s with third parties; Ensuring all necessary service operational documentation is created and managed; Service monitoring and reporting. SKILLS & EXPERIENCE: 2+ years of professional experience as a Service Delivery Coordinator or similar in IT environment; ITIL Foundation certificate or higher- must have; Prince 2 Foundation certificate or higher- must have; Broad technical understanding of the services being provided and the technologies being used- nice to have; High standards in both written and spoken English; Ability to follow processes effectively; Excellent people relationship and communication skills; Organization skills; Self-management & organizational skills; Detail- oriented and analytical mind. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Scandinavian work culture; Elastic working hours; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Well equipped kitchen with various delicious coffee, tea and fruits. If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV.

Job description/Purpose Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Responsibilities Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement . Takes ownership of issues identified.  Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process.  Escalates issues as necessary to deliver required service level. Skills Required   Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting) Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary 

Job description/Purpose Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions located in different European countries with focus on Storage Backup systems CommVault Simpana, Fujitsu ETERNUS CS200 and EMC NetWorker  and to perform technical support  for Fujitsu and partner Storage systems HW and SW. Responsibilities Diagnose of customer incidents and problems in complex environments forwarded from local support teams and partners in Storage HW/SW environment with focus on Fujitsu ETERNUS CS200, CommVault Simpana and EMC NetWorker Storage systems, Resolution via SW fixes/workaround, configuration changes or repair measures as available from development or vendors using remote technology to meet Service levels (SLA) towards customers and countries, participation in standby shifts 24x7, Usage of efficient diagnose process steps and tools as appropriate to provide efficient support in timely manner Escalation to back level or vendor with provision of appropriate diagnose material from customers Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction Escalation handling and coordination of customer requirements towards next levels/vendors In critical customer situations and on special requirements out of countries on site support at customer site Communication interface to local engineers /partners, provide technical documentation and information materials Contribute to knowledge sharing in support team, provide professional incident documentation and feed knowledge base to enlarge known error information. Skills Required   Education: University degree in IT or equivalent subject or comparable education Required Language(s): Fluent English skills with technical and business focus (B2 Level or higher) German Language (B2 Level or higher) would be an asset Minimum Experience: Broad technical experience in service and/or development Deep knowledge of storage backup systems and architecture in data centers, preferable from CommVault and Fujitsu Certifications for CommVault (CV certified Professional, Support Engineer) and EMC Networker and Microsoft OS would be an asset Soft Skills: Work in international virtual teams and departments, professional customer contact Ability to work autonomous and under pressure from customer/countries side Customer and service oriented thinking, putting customer first Professional communication and presentation skills Self-motivated to continuously improve knowledge and keep skills up to date r

Role and responsibility: Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department. Tasks and responsibilities: Works within support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement. Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process. Escalates issues as necessary to deliver required service level. Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements. Required skills:   Very good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012) Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V), hardware, Clustering Self-motivated, team player with great communication skills and business understanding Verbal and Written English including Technical Vocabulary We offer: Exceptional atmosphere of work within highly motivated and dynamic team Wide development and training packages including certification paths Attractive salary and benefits package (sport cards, lunch subsidy, integration events) Access to test environment Private medical care Recognition Program and Career Path Planning PS4/Enetertainment floor Fruits .... and the best free coffee in the city:)

Role and responsibility: Job purpose is to work within Development Team located in Lodz. You will be involved in development process dedicated to one of .NET projects: identification & access solution, project management solution (modular system), online/offline application for project management systems (new architecture). You will be a part of fast growing R&D facility (170+) located in Lodz with focus on establishing  global R&D delivery department Fujitsu is searching for  regular  (2 year +) and  senior  level of seniority.   Tasks and responsibilities: Design, specification, implementation, end-to-end diagnosis of software features through development process Integration of software features and adaptation to new hardware, firmware, and software versions Be an active team member within development team with the attitude to develop best in class and innovative products Be yourself!  Seek for the best innovative solutions during system development process Required skills: Very good knowledge of  C#   and . NET Experience in one of following areas: -    web apps (ASP MVC, JavaScript, AngularJS, HTML, CSS, WCF) -    web or desktop apps (Webservices, WCF, Transact SQL, Entity Framework or NHibernate, WebApi, Any Js framework - Angular, ExtJs, etc., Html responsive design, SOA) -    desktop apps - WinForms, ADO.NET, SQLServer, SSRS Understanding of object-oriented programming Knowledge of .NET data access technologies is an asset Knowledge of unit testing is an asset We offer: Exceptional atmosphere of work within highly motivated and dynamic team Highly competitive salary dependent on experience and available skills Comfortable work environment (2 monitors, equipped and expanded workplace) Stationary and stable projects Regular social/team integration events IT & soft skills trainings (training platform) Private medical care, MultiSport card for everyone! Attractive benefits offer: insurance, lunch vouchers, discounts Flexible working hours …and we have the best coffee in the city  :)

Job Description/Purpose The role will perform General Ledger processes in a timely and accurate manner, in accordance with defined operating procedures and maintaining an overview of overall GL team activities. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Key accountabilities The Senior Accountant will contribute to the achievement of GL performance and quality standards as defined in relevant service level agreements and is a main point of contact in relation to defined SSC GL processes Calculation and posting of complex manual business transactions in accordance with local work instructions Reconciliation of defined technical GL accounts Oversee the correct preparation and calculation of internal recharging to other Group companies Completion of domestic VAT and other indirect tax returns as required in line with regulatory and internal tax guidelines Conduct ad-hoc reporting and has overall responsibility for audit files for SSC activities Perform other duties as agreed with General Ledger Team Lead or as requested by and agreed with key stakeholders. Achieve performance objectives agreed with General Ledger Team Lead Resolve customer queries/complaints relating to GL processes as specified by relevant SLAs & escalating queries/complaints Provide guidance and support to the GL accountant in the delivery of their responsibilities For operational topics the senior accountant is a contact person for key internal and external stakeholders. Proactive co-operation with other work streams within the SSC in overseeing the end-to-end process chain for all relevant GL processes. Propose, evaluate and implement  process improvements in collaboration with GL Team Lead Required education and experience Qualified Accountant (ACCA or equivalent) Behavioral Competencies Typically  2-5 years’ experience in General Ledger processes Experience of working within General Ledger process, or other core financial processes, within a complex, large volume environment Good customer service skills Experience of knowledge transfer activity is an advantage SSC experience is an advantage Good working knowledge of SAP financials and Ms Excel Effectively communicate in business English (oral and written skills) Fluent communication skills in French Professional Competencies Experience of working in a shared services centre, within complex, large volume environment is an advantage Good understanding of GL processes and process improvement Working knowledge of Windows Office (Excel) Working knowledge of SAP FI, SD, MM

Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers' queries and end to end ownership of all elements leading to a successful and efficient resolution  Responsibilities:  Answering customers’ IT related queries in a professional manner Network and e-mail accounts administration Daily check of tasks assigned by the manager Skills Required:  Proficiency in Portuguese & English Knowledge of various software and applications Customer service / IT experience will be an asset Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm. We offer:  An interesting job in one of the largest IT companies Challenging work environment Highly motivated team and international corporate culture Full-time job in rota system (24h/7) Competitive salary IT & soft skills trainings