For our client, we are looking for an IT Consultant.
As IT Consultant you will be responsible for providing 3rd level network support services for internal company and external clients as well. Support can be provided remotely and/or on-site. You will design and manage Clients organization’s network systems, which includes data systems, computer networks, security solutions and hardware. The assessment takes into account client needs, resources and efficiency of processes. Your main task is to analyze, propose the implementation of new technology components, and help in transition to on-board those services with the support services.
TASK:
Work on projects for Internal company and external clients;
Provide 3rd level of network support;
Design and manage network environment;
Migrate, upgrade and maintain IT Systems;
Analyze and improve existing solutions;
Document implemented systems;
Contributing to internal initiatives and activities;
Developing own knowledge and expertise.
SKILLS & EXPERIENCE:
Documented professional work experience as Network engineer/IT Specialist or equivalent – min. 3 years;
An expert level on one or more of technologies: Switches L2/L3, Routers/Firewalls, Security, VPN, Cisco IOS;
Experience with Microsoft Windows Server, Hyper-V, VMware, ESX-i;
High standards in both written and spoken English (min. B2 level – work proficiency);
Willingness to co-operate with others as a TEAM member;
Multi-tasking capabilities;
High level of work ethics, self & time management.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certifications paths;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Apr 20, 2018
Full time
For our client, we are looking for an IT Consultant.
As IT Consultant you will be responsible for providing 3rd level network support services for internal company and external clients as well. Support can be provided remotely and/or on-site. You will design and manage Clients organization’s network systems, which includes data systems, computer networks, security solutions and hardware. The assessment takes into account client needs, resources and efficiency of processes. Your main task is to analyze, propose the implementation of new technology components, and help in transition to on-board those services with the support services.
TASK:
Work on projects for Internal company and external clients;
Provide 3rd level of network support;
Design and manage network environment;
Migrate, upgrade and maintain IT Systems;
Analyze and improve existing solutions;
Document implemented systems;
Contributing to internal initiatives and activities;
Developing own knowledge and expertise.
SKILLS & EXPERIENCE:
Documented professional work experience as Network engineer/IT Specialist or equivalent – min. 3 years;
An expert level on one or more of technologies: Switches L2/L3, Routers/Firewalls, Security, VPN, Cisco IOS;
Experience with Microsoft Windows Server, Hyper-V, VMware, ESX-i;
High standards in both written and spoken English (min. B2 level – work proficiency);
Willingness to co-operate with others as a TEAM member;
Multi-tasking capabilities;
High level of work ethics, self & time management.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certifications paths;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
For our client, we are looking for a IT Customer,
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Lithuanian and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits :)
Apr 20, 2018
Full time
For our client, we are looking for a IT Customer,
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Lithuanian and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits :)
For our client, we are looking for a professional IT Quality Manager with intense background in service delivery and understanding of the IT Service Desk solutions needs. This is a new business role that requires proven experience in Quality Assurance. This job position is a part of Service Delivery Management department. This is a key role between IT Service Desk and Service Delivery management and therefore it requires broad perspective. The role requires self -sufficiency, but this is a team sport.
TASKS:
Creating and modifying Quality Processes and ITIL procedures;
Conducting quality assurance audits;
Interpreting and implementing quality assurance standards;
Assessing and maintaining global Quality ITIL Processes;
Analyzing data to identify areas for improvement;
Analyzing quality of KPIs and current performance reports;
Reviewing contracts and assessing their possibilities;
Creating and implementing improvement plans;
Focus on quality improvements in Production;
Responsible for risk assessment regarding quality assurance;
Creating quality documentation and reports.
SKILLS & EXPERIENCE:
2+ years of professional experience in a highly delivery and quality focused role in QA processes gained in IT company;
ITIL Foundation certificate or higher;
Experience in IT Systems Management or IT Project Management- nice to have;
Broad technical understanding of the services being provided and the technologies being used- nice to have;
High standards in both written and spoken English;
Excellent people relationship and communication skills;
Self-management & organizational skills;
Detail- oriented and analytical mind.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Apr 20, 2018
Full time
For our client, we are looking for a professional IT Quality Manager with intense background in service delivery and understanding of the IT Service Desk solutions needs. This is a new business role that requires proven experience in Quality Assurance. This job position is a part of Service Delivery Management department. This is a key role between IT Service Desk and Service Delivery management and therefore it requires broad perspective. The role requires self -sufficiency, but this is a team sport.
TASKS:
Creating and modifying Quality Processes and ITIL procedures;
Conducting quality assurance audits;
Interpreting and implementing quality assurance standards;
Assessing and maintaining global Quality ITIL Processes;
Analyzing data to identify areas for improvement;
Analyzing quality of KPIs and current performance reports;
Reviewing contracts and assessing their possibilities;
Creating and implementing improvement plans;
Focus on quality improvements in Production;
Responsible for risk assessment regarding quality assurance;
Creating quality documentation and reports.
SKILLS & EXPERIENCE:
2+ years of professional experience in a highly delivery and quality focused role in QA processes gained in IT company;
ITIL Foundation certificate or higher;
Experience in IT Systems Management or IT Project Management- nice to have;
Broad technical understanding of the services being provided and the technologies being used- nice to have;
High standards in both written and spoken English;
Excellent people relationship and communication skills;
Self-management & organizational skills;
Detail- oriented and analytical mind.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
For our client, we are looking for a IT Customer Supporter with Danish
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Danish and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits
Apr 20, 2018
Full time
For our client, we are looking for a IT Customer Supporter with Danish
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Danish and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits
For our client, we are looking for a IT CONSULTANT – 3rd level support
As IT Consultant you will be responsible for providing 3rd line support services for internal company and external clients as well. Support can be provided remotely and/or on-site. You will evaluate the design and effectiveness of Clients organization’s computer systems, which includes data systems, computer networks, security solutions and hardware. The assessment takes into account client needs, resources and efficiency of processes. Your main task is to analyze, propose the implementation of new technology components, and help in transition to on-board those services with the support services.
TASK:
Work on projects for Internal company and external clients;
Provide 3rd level of support;
Design Windows Server environment;
Prepare technical part of projects with road maps;
Manage Virtual infrastructure;
Migrate, upgrade and maintain IT Systems;
Analyze and improve existing solutions;
Document implemented systems;
Contributing to internal initiatives and activities;
Finding new and innovative solutions to problems not covered by SOPs;
Developing own knowledge and expertise.
SKILLS & EXPERIENCE:
Documented professional work experience as IT Specialist or equivalent – min. 5 years;
An expert level on one or more of technologies: Microsoft Windows Server, Hyper-V, VMware, Active Directory, File Servers, Print Services, Backup & disaster recovery, WSUS, GPO, Power Shell;
High standards in both written and spoken English (min. B2 level – work proficiency);
Certified as MCP, MCSA, MCSE, MCT, VMware – preferably;
Willingness to co-operate with others as a TEAM member;
Multi-tasking capabilities;
High level of work ethics, self & time management.
TEHY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certifications ITIL/Microsoft;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Apr 20, 2018
Full time
For our client, we are looking for a IT CONSULTANT – 3rd level support
As IT Consultant you will be responsible for providing 3rd line support services for internal company and external clients as well. Support can be provided remotely and/or on-site. You will evaluate the design and effectiveness of Clients organization’s computer systems, which includes data systems, computer networks, security solutions and hardware. The assessment takes into account client needs, resources and efficiency of processes. Your main task is to analyze, propose the implementation of new technology components, and help in transition to on-board those services with the support services.
TASK:
Work on projects for Internal company and external clients;
Provide 3rd level of support;
Design Windows Server environment;
Prepare technical part of projects with road maps;
Manage Virtual infrastructure;
Migrate, upgrade and maintain IT Systems;
Analyze and improve existing solutions;
Document implemented systems;
Contributing to internal initiatives and activities;
Finding new and innovative solutions to problems not covered by SOPs;
Developing own knowledge and expertise.
SKILLS & EXPERIENCE:
Documented professional work experience as IT Specialist or equivalent – min. 5 years;
An expert level on one or more of technologies: Microsoft Windows Server, Hyper-V, VMware, Active Directory, File Servers, Print Services, Backup & disaster recovery, WSUS, GPO, Power Shell;
High standards in both written and spoken English (min. B2 level – work proficiency);
Certified as MCP, MCSA, MCSE, MCT, VMware – preferably;
Willingness to co-operate with others as a TEAM member;
Multi-tasking capabilities;
High level of work ethics, self & time management.
TEHY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certifications ITIL/Microsoft;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
For our client, we are looking for a CONTACT CENTER SUPPORTER WITH ENGLISH
RESPONSIBILITIES:
Providing our customers multichannel customer support (phone, email, live chat, text message);
Delivering customer service according to SLA’s and current processes;
Taking ownership and responsibility of customers’ cases to ensure the best customer experience;
Use resources efficiently to assess the customer’s issues and recommend valid solutions;
Follow up on any customer issues requiring additional support.
SKILLS & EXPERIENCE:
Fluency in English allowing proficient business communication- min. C1 level;
Ability to provide excellent customer support;
Good computer skills;
Knowledge of additional foreign language will be an advantage;
Effective listening and problem solving skills;
Ability to be flexible and adapt to changing priorities in order to meet the needs of the business;
Willingness to participate in shift work system.
WE OFFER:
Ability to work in an international and multicultural organization;
Ability to gain experience with modern technologies;
Trainings and certificates;
Full-time, direct-hire opportunity;
Benefits package;
Friendly work environment- help yourself to taste fruits, coffee or tea.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your English version of CV
Apr 20, 2018
Full time
For our client, we are looking for a CONTACT CENTER SUPPORTER WITH ENGLISH
RESPONSIBILITIES:
Providing our customers multichannel customer support (phone, email, live chat, text message);
Delivering customer service according to SLA’s and current processes;
Taking ownership and responsibility of customers’ cases to ensure the best customer experience;
Use resources efficiently to assess the customer’s issues and recommend valid solutions;
Follow up on any customer issues requiring additional support.
SKILLS & EXPERIENCE:
Fluency in English allowing proficient business communication- min. C1 level;
Ability to provide excellent customer support;
Good computer skills;
Knowledge of additional foreign language will be an advantage;
Effective listening and problem solving skills;
Ability to be flexible and adapt to changing priorities in order to meet the needs of the business;
Willingness to participate in shift work system.
WE OFFER:
Ability to work in an international and multicultural organization;
Ability to gain experience with modern technologies;
Trainings and certificates;
Full-time, direct-hire opportunity;
Benefits package;
Friendly work environment- help yourself to taste fruits, coffee or tea.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your English version of CV
For our client, we are looking for a Service Delivery Manager with intense background in service delivery and understanding of the IT Service Desk solutions needs. This is a business role that requires proven experience in Service Delivery.
TASKS:
Management of services delivery for customers;
Single point of contact for client and escalation point;
Collect and plan implementation of new additions – products, services;
Proactive approach towards customer needs;
Taking part in pre-sales activities together with Sales department;
Reporting for customers and complaint management;
Service quality management and assurance;
Continuous service improvement – review, identify and plan improvements.
SKILLS & EXPERIENCE:
2+ years of professional experience as a Service Delivery Manager or similar in IT environment;
ITIL Foundation certificate or higher- must have;
Prince 2 Foundation certificate or higher- nice to have;
Broad technical understanding of the services being provided and the technologies being used- nice to have;
High standards in both written and spoken English;
Ability to follow processes effectively;
Excellent people relationship and communication skills;
Organization skills;
Sales skill- preferred;
Self-management & organizational skills;
Open for travelling (20-50%/year);
Detail- oriented and analytical mind.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Apr 20, 2018
Full time
For our client, we are looking for a Service Delivery Manager with intense background in service delivery and understanding of the IT Service Desk solutions needs. This is a business role that requires proven experience in Service Delivery.
TASKS:
Management of services delivery for customers;
Single point of contact for client and escalation point;
Collect and plan implementation of new additions – products, services;
Proactive approach towards customer needs;
Taking part in pre-sales activities together with Sales department;
Reporting for customers and complaint management;
Service quality management and assurance;
Continuous service improvement – review, identify and plan improvements.
SKILLS & EXPERIENCE:
2+ years of professional experience as a Service Delivery Manager or similar in IT environment;
ITIL Foundation certificate or higher- must have;
Prince 2 Foundation certificate or higher- nice to have;
Broad technical understanding of the services being provided and the technologies being used- nice to have;
High standards in both written and spoken English;
Ability to follow processes effectively;
Excellent people relationship and communication skills;
Organization skills;
Sales skill- preferred;
Self-management & organizational skills;
Open for travelling (20-50%/year);
Detail- oriented and analytical mind.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
For our client, we are looking for a:
As IT Supporter you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken Danish;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented work experience in IT as 1st line of support or equivalent;
Documented IT competencies;
Willingness to participate in shift work system; • Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certification path;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Apr 20, 2018
Full time
For our client, we are looking for a:
As IT Supporter you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken Danish;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented work experience in IT as 1st line of support or equivalent;
Documented IT competencies;
Willingness to participate in shift work system; • Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certification path;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around.
The Customer Support team in Wroclaw, Poland is looking for a Support Consultant who handles support requests and provides customers with a solution, work around or action plan in their usage of our business software. If you are looking for a job in which you do the same repetitive tasks everyday - that’s not us. If you enjoy following simple manuals over and over again - that’s not us either. But if IT is your real passion, and you enjoy learning more every day and like to solve complex problems - they are the perfect match for you. Join their team and apply now!
What you will do
You examine support requests and provide customers with a solution, work around or action plan; You monitor the progress of each problem through to conclusion; liaising with colleagues and R&D; You identify opportunities for service improvement; You are responsible for your own personal development plan.
Your approach
As a Support Consultant, you like to use your problem solving skills in order to come up with the best business solution for your customer. In order to do this you listen carefully to the needs and wants, which you translate into a fitted action plan. These action plans can differ per customer. This triggers your resourceful and curious nature because you want to explore and offer the best solutions.
We ask
A passion for IT; Fluent in the Eglish language; You have good German/ French/ Dutch/ Swedish/ Norwegian language skills; Experience with ERP software is an advantage; Knowledge about SQL is a plus.
We offer
A chance to participate in the development of one of the best ERP solutions in the world; Stable employment with an attractive salary; Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others; Sport and integration events; Working in a challenging international environment; They invest in your personal and professional growth; Enthusiastic colleagues who like to learn from each other. To Apply: CV + Cover Letter
Apr 20, 2018
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that works the way people want, not the other way around.
The Customer Support team in Wroclaw, Poland is looking for a Support Consultant who handles support requests and provides customers with a solution, work around or action plan in their usage of our business software. If you are looking for a job in which you do the same repetitive tasks everyday - that’s not us. If you enjoy following simple manuals over and over again - that’s not us either. But if IT is your real passion, and you enjoy learning more every day and like to solve complex problems - they are the perfect match for you. Join their team and apply now!
What you will do
You examine support requests and provide customers with a solution, work around or action plan; You monitor the progress of each problem through to conclusion; liaising with colleagues and R&D; You identify opportunities for service improvement; You are responsible for your own personal development plan.
Your approach
As a Support Consultant, you like to use your problem solving skills in order to come up with the best business solution for your customer. In order to do this you listen carefully to the needs and wants, which you translate into a fitted action plan. These action plans can differ per customer. This triggers your resourceful and curious nature because you want to explore and offer the best solutions.
We ask
A passion for IT; Fluent in the Eglish language; You have good German/ French/ Dutch/ Swedish/ Norwegian language skills; Experience with ERP software is an advantage; Knowledge about SQL is a plus.
We offer
A chance to participate in the development of one of the best ERP solutions in the world; Stable employment with an attractive salary; Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others; Sport and integration events; Working in a challenging international environment; They invest in your personal and professional growth; Enthusiastic colleagues who like to learn from each other. To Apply: CV + Cover Letter
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
They are looking for a Lead Software Engineer for technical area in our Research & Development center in Wrocław, Poland. You will have the total code responsibility for a specified software area of the client products. The team is responsible for all the existing and new code within this area, and you will oversee their work. Do you like to supervise, guide and review architectural design and coding of all activities, including new development projects and non-trivial fixes? Join their center and apply now!
What you will do
Organize and perform quality related activities within the technical area of responsibility, including code reviews and scripted tests; Together with the Chief Software Engineer and the other LSE, you will take decisions on code related activities and act as an advisory board towards the PSB and the TMG. For Product Area/areas assigned, the Lead Software Engineer has total responsibility of all existing and new code. Code issues include, but is not limited to:Coordinate startup / training of distributed development, Main point of contact for cross-team/product family requests regarding technical challenges, Server code and SQL, Database , Modelling, SQL possibilities, etc., .NET code, Smart Client, X2 client code, ASP.NET Web API, Test Driven Development and continuous integration, TFS structure / Build related issues, Development environment and tools, Utilization and upgrades, Visual Studio, Upgrade of ABW code to new versions, ReSharper, Build City New ABW release adoption “Platform tools” – XmlDataBuilder, “Create Attribute” Checker, EntityGenerator etc. 3rd party products Developer page Reporting Customization: VBA, ACT
Your approach
As a Lead Software Engineer, you like to analyze and create new code, and technology just makes you enthusiastic.To deliver the best products and service to all our customers worldwide, you work precisely and deliver high quality. Initiating new projects is part of who you are and you have a strong drive to achieve the best results in your projects, together with your team. In the entire process, you will not forget to share your ideas with your team members, and come up with advise regarding conducted tests and new possibilities of our software.
They ask
Minimum 5 year relevant programming experience; Knowledge of object-oriented programming languages (C#, C++), .Net Framework, HTML5, CSS, SQL, ASP.NET, JavaScript; and its libraries (Ext JS, JQuery) is excellent; The ability to analyse problems and implement solutions for debugging; and willing to share your ideas to improve design´s decisions; Knowledge of agile development methodologies, including Scrum and Test Driven Development; Good at interacting in English with your colleagues, both verbally and in writing. Strong technical knowledge is preferred Superior abilities in product architectural design and technical design methods (preferably UML).
They offer
An inspiring work environment in one of the biggest R&D centers in Poland; An opportunity to grow, including working with the latest technology, trainings and financing technical certificates; A knowledge sharing atmosphere and a team full of enthusiastic professionals; English lessons in the company; Private Medical Care - and they also want you to keep fit, so they provide you the following perks: Private Medical Care, Multisport card, group insurance, etc. To Apply: CV + Cover Letter
Apr 20, 2018
Full time
For our client, a leading provider of enterprise applications empowering people in service organizations. They create business software that fits the way people work and not the other way around.
They are looking for a Lead Software Engineer for technical area in our Research & Development center in Wrocław, Poland. You will have the total code responsibility for a specified software area of the client products. The team is responsible for all the existing and new code within this area, and you will oversee their work. Do you like to supervise, guide and review architectural design and coding of all activities, including new development projects and non-trivial fixes? Join their center and apply now!
What you will do
Organize and perform quality related activities within the technical area of responsibility, including code reviews and scripted tests; Together with the Chief Software Engineer and the other LSE, you will take decisions on code related activities and act as an advisory board towards the PSB and the TMG. For Product Area/areas assigned, the Lead Software Engineer has total responsibility of all existing and new code. Code issues include, but is not limited to:Coordinate startup / training of distributed development, Main point of contact for cross-team/product family requests regarding technical challenges, Server code and SQL, Database , Modelling, SQL possibilities, etc., .NET code, Smart Client, X2 client code, ASP.NET Web API, Test Driven Development and continuous integration, TFS structure / Build related issues, Development environment and tools, Utilization and upgrades, Visual Studio, Upgrade of ABW code to new versions, ReSharper, Build City New ABW release adoption “Platform tools” – XmlDataBuilder, “Create Attribute” Checker, EntityGenerator etc. 3rd party products Developer page Reporting Customization: VBA, ACT
Your approach
As a Lead Software Engineer, you like to analyze and create new code, and technology just makes you enthusiastic.To deliver the best products and service to all our customers worldwide, you work precisely and deliver high quality. Initiating new projects is part of who you are and you have a strong drive to achieve the best results in your projects, together with your team. In the entire process, you will not forget to share your ideas with your team members, and come up with advise regarding conducted tests and new possibilities of our software.
They ask
Minimum 5 year relevant programming experience; Knowledge of object-oriented programming languages (C#, C++), .Net Framework, HTML5, CSS, SQL, ASP.NET, JavaScript; and its libraries (Ext JS, JQuery) is excellent; The ability to analyse problems and implement solutions for debugging; and willing to share your ideas to improve design´s decisions; Knowledge of agile development methodologies, including Scrum and Test Driven Development; Good at interacting in English with your colleagues, both verbally and in writing. Strong technical knowledge is preferred Superior abilities in product architectural design and technical design methods (preferably UML).
They offer
An inspiring work environment in one of the biggest R&D centers in Poland; An opportunity to grow, including working with the latest technology, trainings and financing technical certificates; A knowledge sharing atmosphere and a team full of enthusiastic professionals; English lessons in the company; Private Medical Care - and they also want you to keep fit, so they provide you the following perks: Private Medical Care, Multisport card, group insurance, etc. To Apply: CV + Cover Letter
Uber Eats
Warszawa Centralna, Aleje Jerozolimskie, Warsaw, Poland
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Apr 19, 2018
Seasonal
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Apr 19, 2018
Seasonal
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Apr 19, 2018
Seasonal
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Apr 13, 2018
Contractor
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Apr 13, 2018
Contractor
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
Apr 13, 2018
Contractor
Earn on Your Own Schedule
Use your Car, Bike or Scooter!
Signing up is quick and easy. Start delivering with Uber Eats today! Uber Eats is taking the restaurant delivery business by storm and you can get involved and make good money.
It is Easy to get Started and Start Making Money Today!
Sign-up: After signing up, you finish the sign-up process in minutes. Download the app and you’re ready to go.
Request: Your phone dings - a request for a food delivery! Time to start making money.
Pick Up: You grab your messenger bag and head to the restaurant. You pick up the order, high-five the chef, and head across the city.
Drop Off: Using the Uber app as your guide, you deliver the goods to a hungry customer waiting with a smile!
Payments: You just made some money! Every week there is money waiting at Your bank account
Additional Benefits:
Work on your schedule: Take trips for a few hours in the mornings, every night or just on weekends - it's up to you. You are your own boss and you can choose when and how much you work.
Drive your Car, Bike or Scooter: Depending on your location, you can use your car, bike or scooter to make deliveries.
Earn good money: You'll make money by bringing people the things they love. Between deliveries, it's just you. So bump your favorite tunes and enjoy cruising around your city.
What it takes to deliver:
Smartphone
ID Signing up is quick and easy.
Start delivering with Uber Eats today!
We are an Italian multinational company, based in the Alpine region of Italy, a leading developer and provider of fastening and noise reduction systems and high technology solutions to the timberbuilding sector.
Developing most of our own products from the first idea to its launch on the market, our technical staff offers all needed support on site. Our mission is to develop and offer solutions to improve the timber-building sector, through research and development of technical products, aiming at an improvement in life quality and environmental sustainability.
Our team in Poland offers a new position as:
Technical Salesman
YOUR TASKS:
• Maintaining commercial relationships with current clients • Onboarding new customers • Developing sales through existing and new customers by giving them technical advices on our products for timber construction (also on site) • Handling sales transactions • Successful fulfilment of our clients’ experience from sales to delivery • Consistent follow up with clients & prospects • Customer trainings and visits • Presence at marketing events and timber sector exhibitions
YOUR PROFILE:
• Experience in sales and knowledge in B2B negotiation methods • Be customer oriented • Technical background (preferably in timber building sector) • Interested in technical products • Good knowledge of English language • Willingness to travel • Valid driving license
WHAT YOU CAN EXPECT FROM US:
Rotho Blaas is offering you an excellent opportunity to work towards your career goals, within a supportive young Italian team that encourages growth in a stimulating environment. If you want to develop and boost your professional career in this role and this description suits you, please send your application.
Apr 12, 2018
Full time
We are an Italian multinational company, based in the Alpine region of Italy, a leading developer and provider of fastening and noise reduction systems and high technology solutions to the timberbuilding sector.
Developing most of our own products from the first idea to its launch on the market, our technical staff offers all needed support on site. Our mission is to develop and offer solutions to improve the timber-building sector, through research and development of technical products, aiming at an improvement in life quality and environmental sustainability.
Our team in Poland offers a new position as:
Technical Salesman
YOUR TASKS:
• Maintaining commercial relationships with current clients • Onboarding new customers • Developing sales through existing and new customers by giving them technical advices on our products for timber construction (also on site) • Handling sales transactions • Successful fulfilment of our clients’ experience from sales to delivery • Consistent follow up with clients & prospects • Customer trainings and visits • Presence at marketing events and timber sector exhibitions
YOUR PROFILE:
• Experience in sales and knowledge in B2B negotiation methods • Be customer oriented • Technical background (preferably in timber building sector) • Interested in technical products • Good knowledge of English language • Willingness to travel • Valid driving license
WHAT YOU CAN EXPECT FROM US:
Rotho Blaas is offering you an excellent opportunity to work towards your career goals, within a supportive young Italian team that encourages growth in a stimulating environment. If you want to develop and boost your professional career in this role and this description suits you, please send your application.
Are you the first one to give someone a hand when in need? Are you quick to identify a possible problem? Have you got an analytical mind? If you speak Slovenian, start helping people from an international office in Prague!
Role Purpose
The purpose of this role is content moderation management for advertising reviewing and site cleaning of active ads published with mistakes, for one of the most successful free classified apps within Central Europe. In addition, this role also requires Customer Support via CRM, replying to incoming messages in a timely manner, dealing with bugs reports as defined in advertising guidelines across the platform and provide excellent customer care to all users by ensuring questions are answered, requests are fulfilled and advice is offered.
Key Accountabilities and Responsibilities :
Moderate, categorize and review all advertisements presented within the customer tool for manual intervention
Customer support, review, reply and take appropriate next steps within the CRM tool to manage customer relationships / possible legal matters per templates
Translations and proof reading of legal requests
Site cleaning of active advertisements for mistakes amongst automatically published ads on the site / app by doing complex keywords-based searches and removing mistakes that are discovered in the process (ads removal and re-categorization) including mistakes by other moderators, as well as regular site clean-up
Bugs – filling-in and recoding data based on requirements, as well as replying to and following up with the customers reporting the bug(s)
Manage the information presented by this tool and approve (with or without re-categorization) or reject the ads based on their content.
Prevent fraudulent, obscene, indecent, offensive or inappropriate advertisements or advertisements outside of customer-specific policies related to allowable ads.
Observe all quality standards and adhere to service levels presented
Ensure all relevant reporting is completed at the end of every day
Moderators will be responsible for the prevention of fraudulent, obscene, indecent, offensive or inappropriate activity
Additional Tasks
Assist with advertiser retention
Contribute to the improvement of services
Be available to cover any work within the Customer Care department, some of which may include shift work
Key Skills
GCSE qualifications or equivalent
Fluent in Slovenian/Croatian/Czech/Slovak and English
Previous Moderation/Customer Care experience beneficial but not necessary
Previous call center/sales experience beneficial.
Familiarity with computer technology, email, other IT based applications as necessary
Analytical reading and comprehension skills
Eye for detail
Prompt/accurate data collection
Comprehensive knowledge of the site’s features
Empathize with inexperienced/non-technical members
Ability to notice when problems are recurring
Responsible attitude
Calmness under pressure
Solid decision-making abilities
Organized
Key Behaviours:
Problem-solving skills – Can use own initiative to remedy problem situations.
Interpersonal skills – demonstrates a welcoming and professional attitude at all times.
Self-motivation and enthusiasm – driven to achieve personal and team goals.
Communications skills (Oral and Written) – Listens and understands others, adjusting communication style to suit situation and audience.
Flexibility within the role and working hours.
Team building / Team work – Understands how individual job tasks, responsibilities and projects relate to the departmental success.
Time management – manages time effectively, meets deadlines and achieves established objectives.
Calmness – Functions effectively during pressurized situations.
Offer:
Competitive salary
Daily food vouchers
20 Days of Holiday, plus additional holidays up to 5 days
Paid language courses
Professional growth opportunities
Private Healthcare
Multisport card
Apr 11, 2018
Full time
Are you the first one to give someone a hand when in need? Are you quick to identify a possible problem? Have you got an analytical mind? If you speak Slovenian, start helping people from an international office in Prague!
Role Purpose
The purpose of this role is content moderation management for advertising reviewing and site cleaning of active ads published with mistakes, for one of the most successful free classified apps within Central Europe. In addition, this role also requires Customer Support via CRM, replying to incoming messages in a timely manner, dealing with bugs reports as defined in advertising guidelines across the platform and provide excellent customer care to all users by ensuring questions are answered, requests are fulfilled and advice is offered.
Key Accountabilities and Responsibilities :
Moderate, categorize and review all advertisements presented within the customer tool for manual intervention
Customer support, review, reply and take appropriate next steps within the CRM tool to manage customer relationships / possible legal matters per templates
Translations and proof reading of legal requests
Site cleaning of active advertisements for mistakes amongst automatically published ads on the site / app by doing complex keywords-based searches and removing mistakes that are discovered in the process (ads removal and re-categorization) including mistakes by other moderators, as well as regular site clean-up
Bugs – filling-in and recoding data based on requirements, as well as replying to and following up with the customers reporting the bug(s)
Manage the information presented by this tool and approve (with or without re-categorization) or reject the ads based on their content.
Prevent fraudulent, obscene, indecent, offensive or inappropriate advertisements or advertisements outside of customer-specific policies related to allowable ads.
Observe all quality standards and adhere to service levels presented
Ensure all relevant reporting is completed at the end of every day
Moderators will be responsible for the prevention of fraudulent, obscene, indecent, offensive or inappropriate activity
Additional Tasks
Assist with advertiser retention
Contribute to the improvement of services
Be available to cover any work within the Customer Care department, some of which may include shift work
Key Skills
GCSE qualifications or equivalent
Fluent in Slovenian/Croatian/Czech/Slovak and English
Previous Moderation/Customer Care experience beneficial but not necessary
Previous call center/sales experience beneficial.
Familiarity with computer technology, email, other IT based applications as necessary
Analytical reading and comprehension skills
Eye for detail
Prompt/accurate data collection
Comprehensive knowledge of the site’s features
Empathize with inexperienced/non-technical members
Ability to notice when problems are recurring
Responsible attitude
Calmness under pressure
Solid decision-making abilities
Organized
Key Behaviours:
Problem-solving skills – Can use own initiative to remedy problem situations.
Interpersonal skills – demonstrates a welcoming and professional attitude at all times.
Self-motivation and enthusiasm – driven to achieve personal and team goals.
Communications skills (Oral and Written) – Listens and understands others, adjusting communication style to suit situation and audience.
Flexibility within the role and working hours.
Team building / Team work – Understands how individual job tasks, responsibilities and projects relate to the departmental success.
Time management – manages time effectively, meets deadlines and achieves established objectives.
Calmness – Functions effectively during pressurized situations.
Offer:
Competitive salary
Daily food vouchers
20 Days of Holiday, plus additional holidays up to 5 days
Paid language courses
Professional growth opportunities
Private Healthcare
Multisport card
Do you know how to adapt to different tasks? Do you like a constantly changing business environment? Are you great at dealing with people? If you are native in Croatian, it is absolutely your time to have an amazing career in an international business!
Description:
Managing assigned authorized partners / Mid-Market level strategic customers via telephone to detect potential business opportunities
Supporting partners on business development and tracking ongoing projects as an account manager
Managing pipeline, forecasting business and develop influential relationship with existing customers.
Chasing up-sell and cross sell opportunities.
Administrating CRM tools, portals and sharepoints.
Collaborating with country field managers and engaging resources to finalize opportunities.
Preferred Skills • University degree or High school with a previous first professional experience in sales. • Eligible to work in EU. • Excellent English and native speaker of Croatian/Russian/French/Polish/German/Czech. • Real sales attitude and the capability to persuade their partners to sign contracts. • High level of communication skills (phone manners) • Persuading, Influencing and Negotiating Skills. • Self-motivated and driven. • Previous experience in Sales or customer service experience is a plus.
We offer • Competitive salary + attractive Bonus system • Daily food vouchers • 20 Days of Holiday, plus additional holidays up to 5 days • Business trip opportunities • Professional growth opportunities
Apr 11, 2018
Full time
Do you know how to adapt to different tasks? Do you like a constantly changing business environment? Are you great at dealing with people? If you are native in Croatian, it is absolutely your time to have an amazing career in an international business!
Description:
Managing assigned authorized partners / Mid-Market level strategic customers via telephone to detect potential business opportunities
Supporting partners on business development and tracking ongoing projects as an account manager
Managing pipeline, forecasting business and develop influential relationship with existing customers.
Chasing up-sell and cross sell opportunities.
Administrating CRM tools, portals and sharepoints.
Collaborating with country field managers and engaging resources to finalize opportunities.
Preferred Skills • University degree or High school with a previous first professional experience in sales. • Eligible to work in EU. • Excellent English and native speaker of Croatian/Russian/French/Polish/German/Czech. • Real sales attitude and the capability to persuade their partners to sign contracts. • High level of communication skills (phone manners) • Persuading, Influencing and Negotiating Skills. • Self-motivated and driven. • Previous experience in Sales or customer service experience is a plus.
We offer • Competitive salary + attractive Bonus system • Daily food vouchers • 20 Days of Holiday, plus additional holidays up to 5 days • Business trip opportunities • Professional growth opportunities
Do you take every single detail under (your) control? Have you got an analytical point of view? Do you know how to deal with different people? This position is made for you, then!
Key responsibilities involve:
Correct and timely processing of financial data
Verification of accounting information
Analysis of system data
Handling clients’ requests
Correct and timely reporting
Effective communication with clients and colleagues
Ideal candidate profile:
Good command of English
Very good command of French or Dutch
Working knowledge of MS Office tools (especially Excel)
Good analytical skills and attention to details
Customer oriented with very good communication skills
Ability to work as a team member as well as individually
Offer:
Work in a multinational company for known, global brands
Clearly defined career path (experts or managers), wide range of trainings – online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
You will learn best practices and global business from experts. Certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
You will work in an inspiring atmosphere. Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
In addition to the salary you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
Offices are conveniently located with “Bicycle-friendly” certificate!
Apr 11, 2018
Full time
Do you take every single detail under (your) control? Have you got an analytical point of view? Do you know how to deal with different people? This position is made for you, then!
Key responsibilities involve:
Correct and timely processing of financial data
Verification of accounting information
Analysis of system data
Handling clients’ requests
Correct and timely reporting
Effective communication with clients and colleagues
Ideal candidate profile:
Good command of English
Very good command of French or Dutch
Working knowledge of MS Office tools (especially Excel)
Good analytical skills and attention to details
Customer oriented with very good communication skills
Ability to work as a team member as well as individually
Offer:
Work in a multinational company for known, global brands
Clearly defined career path (experts or managers), wide range of trainings – online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
You will learn best practices and global business from experts. Certificated professionals in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
You will work in an inspiring atmosphere. Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
In addition to the salary you will receive attractive benefits package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
Offices are conveniently located with “Bicycle-friendly” certificate!