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Jul 15, 2024
Full time
For our client, they are currently recruiting for a CRM IMPLEMENTATION ANALYST.
SCOPE OF TASKS:
Analyzing Clients processes and deciding the right solution matching the work process with current requirements;
CRM system implementation and customization;
Registering issues and reporting;
Trainings for Clients if needed.
SKILLS & EXPERIENCE:
+2 years of experience with CRM (on premise and/or online) with data migrations, integrations, customizations, and/or deployments;
At least 2 full life cycle implementations;
Strong CRM configuration experience ;
Understanding of the service, sales and marketing capabilities of CRM including workflows;
Comfortable running requirements gathering meetings and scoping sessions for CRM projects;
Skilled at developing technical specifications and designing solutions to meet the requirements;
Strong communication and problem-solving skills;
Ability to manage multiple projects/clients simultaneously;
Experience working with business users understand and document detailed requirements;
Experience recommending process improvements according to best practices;
Strong presentation and communication skills (both oral and written);
Ability and willingness to travel as needed;
Fluent English is a must : both written and spoken (second language is a plus);
NICE TO HAVE’S:
Experience with developing custom applications, triggers, workflows, reports, integrations, forms, conversions, enhancements and data migration;
Experience with JavaScript and HTML;
Previous consulting experience;
Microsoft Certification(s).
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Benefits package;
ITIL /Prince2/ Microsoft certifications ;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.