IT Helpdesk with Italian

  • jobPOLAND
  • Warsaw, , Poland
  • Jun 04, 2018
Full time Customer Service IT Support

Job Description

As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.

DESIRED SKILLS AND QUALIFICATIONS:

  • Very good (min. C1 level) in both written and spoken Italian;
  • High standards in both written and spoken English (min. B2 level – work proficiency);
  • Documented IT competencies or equivalent customer support experience;
  • Willingness to participate in shift work system;
  • Willingness to travel in Europe;
  • Effective listening and problem solving skills.

THEY OFFER:

  • Attractive financial compensation;
  • Full-time, direct-hire opportunity;
  • Benefits package;
  • Ability to work with enterprise solutions and services;
  • Ability to work in international and multicultural environment;
  • Possibility of continued development and promotions alike;
  • Well equipped kitchen with various delicious coffee, tea and fruits 

Language

English, Italian

Salary

$