2 jobs found

As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken French ; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits 

Job Description/Purpose The role will perform General Ledger processes in a timely and accurate manner, in accordance with defined operating procedures and maintaining an overview of overall GL team activities. We offer Challenging work environment Highly motivated team and international corporate culture Full-time job Competitive salary Benefit package: private medical care, sportscards, lunch vouchers, site events, discounts in a variety of facilities around the city of Lodz and more Location in city center next to Zrodliska Park and Ksiezy Mlyn Key accountabilities The Senior Accountant will contribute to the achievement of GL performance and quality standards as defined in relevant service level agreements and is a main point of contact in relation to defined SSC GL processes Calculation and posting of complex manual business transactions in accordance with local work instructions Reconciliation of defined technical GL accounts Oversee the correct preparation and calculation of internal recharging to other Group companies Completion of domestic VAT and other indirect tax returns as required in line with regulatory and internal tax guidelines Conduct ad-hoc reporting and has overall responsibility for audit files for SSC activities Perform other duties as agreed with General Ledger Team Lead or as requested by and agreed with key stakeholders. Achieve performance objectives agreed with General Ledger Team Lead Resolve customer queries/complaints relating to GL processes as specified by relevant SLAs & escalating queries/complaints Provide guidance and support to the GL accountant in the delivery of their responsibilities For operational topics the senior accountant is a contact person for key internal and external stakeholders. Proactive co-operation with other work streams within the SSC in overseeing the end-to-end process chain for all relevant GL processes. Propose, evaluate and implement  process improvements in collaboration with GL Team Lead Required education and experience Qualified Accountant (ACCA or equivalent) Behavioral Competencies Typically  2-5 years’ experience in General Ledger processes Experience of working within General Ledger process, or other core financial processes, within a complex, large volume environment Good customer service skills Experience of knowledge transfer activity is an advantage SSC experience is an advantage Good working knowledge of SAP financials and Ms Excel Effectively communicate in business English (oral and written skills) Fluent communication skills in French Professional Competencies Experience of working in a shared services centre, within complex, large volume environment is an advantage Good understanding of GL processes and process improvement Working knowledge of Windows Office (Excel) Working knowledge of SAP FI, SD, MM