For our client, we are looking for a IT Customer Supporter with Danish
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Danish and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits
Jul 15, 2024
Full time
For our client, we are looking for a IT Customer Supporter with Danish
As an IT Customer Supporter you will be responsible for technical support. You will have an opportunity to conduct various 1st line support tasks within our key client’s customers by processing and prioritizing customer inquiries in accordance with agreed processes and service level targets in terms performance together with 2nd, 3rd line and third parties. Support is provided remotely in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Fluency in Danish and English allowing proficient business communication;
Professional experience in Customer Care area – service minded;
IT competencies or knowledge – nice to have;
Willingness to improve knowledge and experience in IT area’s;
Willingness to participate in shift work system;
Effective listening and problem solving skills.
WE OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Certifications: ITIL or/and Microsoft;
Benefits package;
Best market standards;
Opportunity to personal development;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits
For our client, we are looking for a:
As IT Supporter you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken Danish;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented work experience in IT as 1st line of support or equivalent;
Documented IT competencies;
Willingness to participate in shift work system; • Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certification path;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV
Jul 15, 2024
Full time
For our client, we are looking for a:
As IT Supporter you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner.
DESIRED SKILLS AND QUALIFICATIONS:
Very good (min. C1 level) in both written and spoken Danish;
High standards in both written and spoken English (min. B2 level – work proficiency);
Documented work experience in IT as 1st line of support or equivalent;
Documented IT competencies;
Willingness to participate in shift work system; • Willingness to travel in Europe;
Effective listening and problem solving skills.
THEY OFFER:
Attractive financial compensation;
Full-time, direct-hire opportunity;
Scandinavian work culture;
Elastic working hours;
Benefits package;
IT Certification path;
Ability to work with enterprise solutions and services;
Ability to work in international and multicultural environment;
Well equipped kitchen with various delicious coffee, tea and fruits.
If you feel that you meet our expectations and are interested in meeting with our team and see our office, please send us your CV