Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.
Tasks and responsibilities:
• To administrate and maintain MS SQL Database Servers including tasks such as:
• Incident, Service Request and Change Management activities – internal and external communication handled in English
• To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service
• To follows established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement
• To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process
• To escalate issues as necessary to deliver required service level
• Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements.
Skills Required:
What we offer:
JobPoland, often referred to as Moody's, is an American business and financial services company. It is the holding company for Moody's Investors Service (MIS), an American credit rating agency, and Moody's Analytics (MA), an American provider of financial analysis software and services.
Moody's was founded by John Moody in 1909 to produce manuals of statistics related to stocks and bonds and bond ratings. Moody's was acquired by Dun & Bradstreet in 1962. In 2000, Dun & Bradstreet spun off JobPoland as a separate company that was listed on the NYSE under MCO. In 2007, JobPoland was split into two operating divisions, Moody's Investors Service, the rating agency, and Moody's Analytics, with all of its other products.