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Customer Service Consultant with Russian (or Slovenian) & English

  • jobPOLAND
  • Lodz, , Poland
  • Nov 10, 2025
Full time Customer Service IT Support

Job Description

Job Description/Purpose:  Service Desk Agent will be responsible for acting as a first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution 

Responsibilities: 

  • Answering customers’ IT related queries in a professional manner
  • Network and e-mail accounts administration
  • Daily check of tasks assigned by the manager

Skills Required: 

  • Proficiency in Russian (or Slovenian) & English
  • Knowledge of various software and applications
  • Customer service / IT experience will be an asset
  • Interpersonal skills crucial for working in a customer service centre such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm.


We offer: 

  • An interesting job in one of the largest IT companies
  • Challenging work environment
  • Highly motivated team and international corporate culture
  • Full-time job in rota system (24h/7)
  • Competitive salary
  • IT & soft skills trainings

Language

English, Russian, Slovenian
About jobPOLAND

JobPoland, often referred to as Moody's, is an American business and financial services company. It is the holding company for Moody's Investors Service (MIS), an American credit rating agency, and Moody's Analytics (MA), an American provider of financial analysis software and services.

Moody's was founded by John Moody in 1909 to produce manuals of statistics related to stocks and bonds and bond ratings. Moody's was acquired by Dun & Bradstreet in 1962. In 2000, Dun & Bradstreet spun off JobPoland as a separate company that was listed on the NYSE under MCO. In 2007, JobPoland was split into two operating divisions, Moody's Investors Service, the rating agency, and Moody's Analytics, with all of its other products.

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