2 jobs found

Key responsibilities: Action queries from internal and external customers regarding supplier invoices and payment status including: Analysing and researching invoices in SAP system Logging cause and resultant actions Monitor open queries for resolution Provide education and support to suppliers regarding invoice submission, non-compliance to reduce rejected and blocked invoices. Effectively work with centralized Payment Services to facilitate processing of non-order invoices, expedited payment requests, and payment exceptions. Assist in analysing trends for rejections and non-compliance in order to further educate suppliers, stakeholders. Identify areas for improvement to processes and procedures Requirements: Very good command of English and one of the European languages (preferably Dutch, French, German or Nordic language) Good knowledge of MS Office (especially Excel) Minimum 1 year of experience in customer service, administration, finance, purchasing or logistic (preferably in BPO/SSC)  Good communication & interpersonal skills Stress resistance, discipline, devotion Offer: Career in multinational company and outsourcing leader on Polish market Development opportunities while participation in international projects and various outsourcing businesses Set of social benefits to choose from Salary adequate to your competencies External and internal training programme Relocation package covering travel and accommodation for the foreigners living outside Poland This position is only available  for EU citizens or with valid work permission Only applications with the below enclosure will be accepted:  I give my permission for the processing of my personal data that is essential for the recruitment process in DW Recruitment company and its Clients, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended).

As IT Helpdesk you will be responsible for providing support service to end-users (customers) by troubleshooting incidents, problems and service request. Support will be provided remotely and on-site by configuring and clearly communicating technical solutions in a user-friendly and professional manner. DESIRED SKILLS AND QUALIFICATIONS: Very good (min. C1 level) in both written and spoken Italian; High standards in both written and spoken English (min. B2 level – work proficiency); Documented IT competencies or equivalent customer support experience; Willingness to participate in shift work system; Willingness to travel in Europe; Effective listening and problem solving skills. THEY OFFER: Attractive financial compensation; Full-time, direct-hire opportunity; Benefits package; Ability to work with enterprise solutions and services; Ability to work in international and multicultural environment; Possibility of continued development and promotions alike; Well equipped kitchen with various delicious coffee, tea and fruits