CRM IMPLEMENTATION ANALYST

  • jobPOLAND
  • Warsaw, , Poland
  • Aug 15, 2018
Full time IT Support

Job Description

For our client, they are currently recruiting for a CRM IMPLEMENTATION ANALYST.

SCOPE OF TASKS:

  • Analyzing Clients processes and deciding the right solution matching the work process with current requirements;
  • CRM system implementation and customization;
  • Registering issues and reporting;
  • Trainings for Clients if needed.

SKILLS & EXPERIENCE:

  • +2 years of experience with CRM (on premise and/or online) with data migrations, integrations, customizations, and/or deployments;
  • At least 2 full life cycle implementations;
  • Strong CRM configuration experience;
  • Understanding of the service, sales and marketing capabilities of CRM including workflows;
  • Comfortable running requirements gathering meetings and scoping sessions for CRM projects;
  • Skilled at developing technical specifications and designing solutions to meet the requirements;
  • Strong communication and problem-solving skills;
  • Ability to manage multiple projects/clients simultaneously;
  • Experience working with business users understand and document detailed requirements;
  • Experience recommending process improvements according to best practices;
  • Strong presentation and communication skills (both oral and written);
  • Ability and willingness to travel as needed;
  • Fluent English is a must: both written and spoken (second language is a plus);

NICE TO HAVE’S:

  • Experience with developing custom applications, triggers, workflows, reports, integrations, forms, conversions, enhancements and data migration;
  • Experience with JavaScript and HTML;
  • Previous consulting experience;
  • Microsoft Certification(s).

WE OFFER:

  • Attractive financial compensation;
  • Full-time, direct-hire opportunity;
  • Benefits package;
  • ITIL /Prince2/ Microsoft certifications ;
  • Ability to work with enterprise solutions and services;
  • Ability to work in international and multicultural environment;
  • Well equipped kitchen with various delicious coffee, tea and fruits.

Language

English

Salary

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