Linux Engineer

  • jobPOLAND
  • Lodz, , Poland
  • Aug 15, 2018
Full time IT Support

Job Description

Job description/Purpose

  • Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.

Responsibilities
  • Works within support team on technical issues and problems related to customer infrastructure.
  • Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service.
  • Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
  • Takes ownership of issues identified.  Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process. 
  • Escalates issues as necessary to deliver required service level.

Skills Required 

  • Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)
  • Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge
  • Self-motivated, team player with great communication skills and business understanding
  • Verbal and Written English including Technical Vocabulary 

Language

English

Salary

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